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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,263 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,263 reviews

November 08, 2020

Dealership sends an email for 100 dollars off bill then says they won't honor it. Greedy! Bill came to $2500. Won't go back! More

by JENNIFER-HADLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Dickson, Joseph Baton
Nov 24, 2020 -

Scranton Chevrolet of Norwich responded

JENNIFER WE ACTUALL DID TAKE OFF THE HUNDRED, PLEASE FEEL FREE TO CONTACT US SO WE CAN REVIEW IT WITH YOU

November 07, 2020

Hi had blown my transmission a few years ago so every little noise I hear scares me with my car. My boyfriend knew right away what it was but I knew I would feel more comfortable having it checked out. S More

by Sylenams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Baton
Nov 10, 2020 -

Scranton Chevrolet of Norwich responded

Thank you, Its always nice to hear when the process works, very glad to be here for you. Tony Dandonoli Fixed Operations

November 06, 2020

James, Josh and Bill did an excellent job and answered all my questions. Very satisfied with the friendly service. Would recommend this dealership for future purchases. Dealership observed all covid-19 pr More

by Welder19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dickson, Bill Buswell, James Mitchell
Nov 09, 2020 -

Scranton Chevrolet of Norwich responded

Thank you for your business Welder19. Although these times are difficult for us all we appreciate you coming out and letting us earn your business. We appreciate you! Dominick Salemi General Sales Manager

November 06, 2020

The moment we walked in we were treated with respect. All the staff we encountered were friendly and helpful. Tudor met all our needs and went above and beyond to get us what we wanted and needed. Wh More

by ksr91545
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tudor Freeguard, Mark Halloran
Nov 09, 2020 -

Scranton Chevrolet of Norwich responded

Wow KSR! Thank you for the kind and detailed review about your purchase experience. We appreciate your review and your business. See you for your first service! Dominick Salemi General Sales Manager

November 04, 2020

Salesman Josh and the finance advisor were both amazing through my buying process. Im very happy with my purchasing experience and the customer service I received! More

by STACIMARIE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Dickson, James Mitchell, Mark Halloran
Nov 09, 2020 -

Scranton Chevrolet of Norwich responded

We are super happy that you are happy Staci! Thank you for your business and for taking the time to write this kind review of your purchase. We appreciate you! Dominick Salemi General Sales Manager

November 04, 2020

Scranton Chevy in Norwich CT was really helpful and genuine! Nicco was amazing and made the process great for me! I will most definitely buy a car with you guys again! Thank you More

by JULIAGENEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell, Alexis Soto
Nov 09, 2020 -

Scranton Chevrolet of Norwich responded

Awesome news Julia! We appreciate the kind words and your business. Thanks again and we will see you for your first service! Dominick Salemi General Sales Manager

November 02, 2020

I am not happy with the paint job they did on my new truck Still have to be finish hope this can be done soon More

by MARCELOR28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Halloran
November 02, 2020

Great people to work with. They made sure every need i had was met. They had the best prices in the state. Will do business again. More

by PMZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell, Tudor Freeguard, David Tignonsini
Nov 09, 2020 -

Scranton Chevrolet of Norwich responded

Thank you very much PMZ! Its nice to hear when we hit all the marks and your review helps us show everyone out there we hit them for you. Congrats on the vehicle and enjoy it! Dominick Salemi General Sales Manager

November 01, 2020

Nice friendly knowledgeable salesman. Explained the truck and features in a video. Even after I brought the truck home I called about a few questions and answered in a timely manner. More

by WGDOGG79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dickson, James Mitchell
Nov 09, 2020 -

Scranton Chevrolet of Norwich responded

WGDOGG thanks for the 5 star review and the opportunity to earn your business. We appreciate you and will look to see you at your first service appointment. Enjoy the truck! Dominick Salemi General Sales Manager

October 31, 2020

Great service as always! My truck was taken right in and in less than 1 hour the service was complete and I was on my way home! More

by Bobm1959
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Scranton Chevrolet of Norwich responded

Thank you very much for the kind words, glad we are here for you. Tony Dandonoli Scranton Chevrolet Fixed Operations

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