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Scranton Chevrolet of Norwich
Norwich, CT
2,261 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,261 reviews
March 06, 2021
Oil and filter change was $49.95 on a new 2020 car. A little bit expensive but they did a good job. However, the basic car wash was $39.95 and I had to return the car because the windows were super dirty little bit expensive but they did a good job. However, the basic car wash was $39.95 and I had to return the car because the windows were super dirty and the vacuum was like a 12 years old did it. This was super expensive, doesn't include the trunk or cleaning the car inside, only a vacuum and it was really bad. The young lady in the front desk was very professional and understanding and took my car in again. For the price, I will NEVER use that car wash again. More
by JIOSOCIOLOGY
Verified Customer
March 05, 2021
Really enjoyed the entire buying process. They were very helpful online, the car was ready to go when I arrived for my appointment and they walked me through all the financial aspects in a concise manner. helpful online, the car was ready to go when I arrived for my appointment and they walked me through all the financial aspects in a concise manner. More
by TEEJAY1324
March 05, 2021
At this point I really wouldn’t I have been bringing my Truck to this Service Center and I am so upset as well as disappointed......... I honestly don’t know if this would even make a difference....... mea Truck to this Service Center and I am so upset as well as disappointed......... I honestly don’t know if this would even make a difference....... meaning writing this......... I always recommended this facility to everyone who needed automotive care however now....... I can’t say that....... it’s disappointing all the $$ I have spent and 1/2 of the work wasn’t even necessary......... I find it unfortunate........ like I said this memo probably won’t even make a difference........... More
by Traypal1968
Employees Worked With
March 05, 2021
Great customer service staff has a lot of patience and they always follow up. I would recommend this dealership to anyone to meet their needs they always follow up. I would recommend this dealership to anyone to meet their needs More
by STEVERIVERA123
Employees Worked With
Other Employees :
Kamila Pelliccia, Joshua Jamaitus, Benjamin Emilyta
March 02, 2021
I shopped around to many Chevy dealers looking for a CPO Silverado. I got the best value from Scranton Chevy. They were very accommodating to my needs, as I was traveling from out of state. I test drove the Silverado. I got the best value from Scranton Chevy. They were very accommodating to my needs, as I was traveling from out of state. I test drove the truck and drove it home the same day! More
by Jeff Crum
Employees Worked With
James Mitchell, Justin Patt
March 02, 2021
The whole experience with scranton chevy was top notch. Josh dickson is an amazing example of what someone in sales should be. I will highly recommend scranton chevy and josh dickson to any friends and fam Josh dickson is an amazing example of what someone in sales should be. I will highly recommend scranton chevy and josh dickson to any friends and family looking to purchase a vehicle More
by MATT.TRAV
February 28, 2021
Working with Kamala was very informative and understanding in the car buying process. as well as Tammy in service department was very flexible to my schedule understanding in the car buying process. as well as Tammy in service department was very flexible to my schedule More
by Retired
February 27, 2021
I bought my first vehicle from Scranton Chevrolet today and Bill Buswell helped me purchase a fantastic truck. He was very knowledgeable and professional. He answered all my questions and walked me through and Bill Buswell helped me purchase a fantastic truck. He was very knowledgeable and professional. He answered all my questions and walked me through every function of my new truck. Bill was great to work with and I look forward to doing future business with him. A+ More
by StanceNorthEast
Employees Worked With
Bill Buswell
February 26, 2021
Kamila and the entire Scranton staff were outstanding! She took absolute care of every single detail with a professionalism that will keep me coming back! Also, the manager and finance person gave me such She took absolute care of every single detail with a professionalism that will keep me coming back! Also, the manager and finance person gave me such a great deal on my trade-in and my interest rate. I am at devoted Scranton Chevrolet customer More
by STCYRN1
February 25, 2021
This dealership is very friendly, knowledgeable and professional. I never felt pressured and happy with my purchase. I’m not liking the 25 word minimum in this review category. professional. I never felt pressured and happy with my purchase. I’m not liking the 25 word minimum in this review category. More
by MATTHEWSWEENEY
Employees Worked With
