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Scranton Chevrolet of Norwich
Norwich, CT
2,260 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,260 reviews
May 15, 2021
I purchased a vehicle about a year ago. It was used but in the course of a year I came across a number of issues. To the point I was completely frustrated. This last experience I had changed my outlook on in the course of a year I came across a number of issues. To the point I was completely frustrated. This last experience I had changed my outlook on the dealership but more importantly the service department. The issue was taken care of and the way it was handled was extremely professional. I would recommend this service department to anyone. i truly appreciate what they did for me. More
by Scofone
Verified Customer
May 15, 2021
Always top notch customer service!Matt has a well Always top notch customer service! Matt has a well trained staff that really cares about the customer. I will forever be a loyal customer of Scrant Always top notch customer service! Matt has a well trained staff that really cares about the customer. I will forever be a loyal customer of Scranton Chevy More
by DTRELLA
May 14, 2021
Always friendly and through. Prices aren’t cheap but they are reasonable. I’ve never had to return about any issue and I would recommend them they are reasonable. I’ve never had to return about any issue and I would recommend them More
by MACKIEWILLIAM
May 13, 2021
Can't diagnose anything properly. Do not go here. I will not recommend this dealership to anyone for service, especially Diesel Cruze owners. Just don't. not recommend this dealership to anyone for service, especially Diesel Cruze owners. Just don't. More
by Leadfootprotege
Employees Worked With
May 11, 2021
Had a great experience. They all are very friendly, knowledgeable and helpful. Which made the whole process a positive one. I would recommend this dealership! knowledgeable and helpful. Which made the whole process a positive one. I would recommend this dealership! More
by LAURKAL203
Employees Worked With
Bill Buswell
May 09, 2021
Scranton Chevrolet of Norwich made purchasing my very first brand new 2021 Equinox a breeze. Right from the moment I walked through the door and all the way up to driving out the lot. first brand new 2021 Equinox a breeze. Right from the moment I walked through the door and all the way up to driving out the lot. More
by SYLVIAWSR
Employees Worked With
Josh Dickson, James Mitchell, David Tignonsini
May 08, 2021
Chevrolet is very good there employees Kamila. And James are good peopIe thank you for me going to You guys👍🏻Thank you very much so are good peopIe thank you for me going to You guys👍🏻Thank you very much so More
by Lolowaites2018
May 07, 2021
The last two times I’ve been I had to call Because they didn’t complete the job that was required.Very Unhappy customer🥲.Not sure if I will return didn’t complete the job that was required.Very Unhappy customer🥲.Not sure if I will return More
by SMI112
Employees Worked With
May 07, 2021
Got an oil change and they were busy, but had a nice hangout and chill room. It was an overall nice visit as usual. We plan to continue coming back. hangout and chill room. It was an overall nice visit as usual. We plan to continue coming back. More
by Mackensie.Rhodes
Employees Worked With
May 07, 2021
Fast efficient great service very pleasant people will go back there for any of my needs. Extremely clean waiting room and reasonable bill. Very happy back there for any of my needs. Extremely clean waiting room and reasonable bill. Very happy More
by DBL
Employees Worked With
