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Scranton Chevrolet of Norwich
Norwich, CT
2,260 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,260 reviews
May 27, 2021
My go to shop for service and repairs. Friendly service, quality workmanship, what more can be asked for. Technical expertise and desire to make a quality repair are above board. quality workmanship, what more can be asked for. Technical expertise and desire to make a quality repair are above board. More
by MASTER.BLASTER
Verified CustomerEmployees Worked With
Other Employees :
Terry seems to be missing. , Terry Jean
May 27, 2021
Kamilla was wonderful and the service department was great. The truck is running great and a lot of upgrades make it a great purchase ok great. The truck is running great and a lot of upgrades make it a great purchase ok More
by ITEACHUISO
May 27, 2021
Finished work in a reasonable amount of time. Waiting Finished work in a reasonable amount of time. Waiting area was comfortable and it was just an oil change so that's all I can think of. Finished work in a reasonable amount of time. Waiting area was comfortable and it was just an oil change so that's all I can think of. More
by stephentur
Employees Worked With
May 26, 2021
Scranton has always and continues to be upfront about services and any repairs my truck may require. They are my goto shop for services and repairs. services and any repairs my truck may require. They are my goto shop for services and repairs. More
by MASTER.BLASTER
May 26, 2021
The gentleman Jonathan was kind enough to actually meet me at my job and early at that so that he could make me the extra key the car was supposed to have came with. He was very professional and showed gre me at my job and early at that so that he could make me the extra key the car was supposed to have came with. He was very professional and showed great customer services skills as well as finished the job in a timely manner. He notified me when he was done so that I could get both keys and made the start of my work week a magnificent one. Thank you Scranton Chevy for all the positive moments. Great time on hand. More
by Rusty921
Employees Worked With
Jonathan
May 24, 2021
They are friendly and responsive at this dealership. Specifically, my sales consultant, Kamila Pelliccia, is top notch. She is the main reason why I recommend this dealership to family and friends. Specifically, my sales consultant, Kamila Pelliccia, is top notch. She is the main reason why I recommend this dealership to family and friends. More
by Copgolfer
May 20, 2021
Allison was always a pleasure to deal with. She was always friendly and accommodating, amd was a pleasure to talk to. She even dropped what she was doing to drive me to pick up my rental car. After a l always friendly and accommodating, amd was a pleasure to talk to. She even dropped what she was doing to drive me to pick up my rental car. After a long ordeal the service staff and in particular, Tony, was very helpful and has performed the service that was requested and made sure that I was completely satisfied as a customer. I will definitely come back with any service needs. More
by C.Mills
May 19, 2021
Second vehicle I’ve purchased from Scranton Chevy, will definitely be back for my next vehicle, the process was simple and pleasant and they Bill got me into the exact truck I wanted! Couldn’t be happier, definitely be back for my next vehicle, the process was simple and pleasant and they Bill got me into the exact truck I wanted! Couldn’t be happier, everyone was friendly. More
by Geoffminer
Employees Worked With
Bill Buswell
May 19, 2021
Always courteous and get us in and out. Each time we come in we are greeted with a smile and everyone you come into contact with for any transaction does it with such professionalism. in we are greeted with a smile and everyone you come into contact with for any transaction does it with such professionalism. More
by ANGIE.TOM2011
Employees Worked With
May 18, 2021
Wonderful experience with Nicco as my sales man. Dealership followed all COVID protocols, very clean, test drive was amazing, they made entire car buying experience great!! Dealership followed all COVID protocols, very clean, test drive was amazing, they made entire car buying experience great!! More
by TIMSYLVESTRE
