Back

Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,260 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
Contact Dealership

774 W Thames St

Norwich, CT

06360

Directions

By Type

Showing 2,260 reviews

June 02, 2021

We were lucky to have Kamila as our salesperson! She was able to answer all of the questions we had about the Equinox. She even helped us pair my phone. If anyone I know needs a car, I will definitely sen More

by D.FRENIER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell
Jun 30, 2021 -

Scranton Chevrolet of Norwich responded

D.FRENIER, thank you for taking the time to tell everyone about the level of service we provide. It is much appreciated along with your business. Enjoy the vehicle and thanks again!! Dominick Salemi General Sales Manager

June 01, 2021

I had to call after a day and half to fine about the progress on my 2017 Silverado pick up which went in for an oil change and diagnostics for a check engine light. Very poor communication. I wouldn’t More

by CCDARROW66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jun 08, 2021 -

Scranton Chevrolet of Norwich responded

We are sincerely sorry for the visit ,but thank you for the input. It will be very helpful moving forward, I sincerely hope you give us a chance in the future to serve you better.

May 31, 2021

Josh was really great with finding something that fit all my needs. Others helped as well and they were all really nice and made the process quick. More

by AZARIAHDYLAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dickson, James Mitchell
Jun 01, 2021 -

Scranton Chevrolet of Norwich responded

Thanks for the 5 Star review AZARIAHDYLAN! We appreciate the kind words for Josh, James and the team. Thanks for your business and enjoy the vehicle!! Dominick Salemi General Sales Manager

May 30, 2021

People seemed nice. Took two days to call me to say what they were doing then another two days to actually do the work. The cost was $1200 in mostly labor costs and all they changed was wires. Never getting More

by Cadjr2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rico Bozzini
Jun 08, 2021 -

Scranton Chevrolet of Norwich responded

I'm sorry for the needed repairs Chevrolet typically is a reasonable vehicle to maintain. Tony Dandonoli Fixed Operations Scranton Chevrolet

May 30, 2021

I brought my vehicle in for routine maintenance, and I am extremely satisfied! The customer service and quality of the work performed was exceptional, as always! More

by TEDG1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Whitmore
May 29, 2021

Always good service. Quick in and out. Video follow up is helpful. Always good service. Quick in and out. Video follow up is helpful. Thanks More

by Gaetano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rico Bozzini
May 29, 2021

I found oil dripped down the side of my truck that was just washed also my tire pressure was not checked the tires had different psi More

by DAVID795
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rico Bozzini, Terry Jean
May 29, 2021

I Had A Pleasant Experience With Buying A Truck From This Dealer.. They Explain Everything To You And What Is Offered In A Warrenty Package.. Quick And Painless.. They Actually Want They’re Customers To Retu More

by ROBERTANGELL81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tudor Freeguard
Jun 01, 2021 -

Scranton Chevrolet of Norwich responded

Robert it was our pleasure to earn your business. Thanks for letting everyone know about your great experience here and, of course, for choosing us as your dealer of choice. We appreciate you and enjoy the vehicle! Dominick Salemi General Sales Manager

May 27, 2021

I was throughly please with my experience. kamila was very friendly and took care to meet my expectations with what I was looking for in a vehicle, to suit my needs. More

by DEVOST1031
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2021 -

Scranton Chevrolet of Norwich responded

Thank you DEVOST from Kamila and the team! We are proud to have earned your business and appreciate the review and business alike. Enjoy the vehicle! Dominick Salemi General Sales Manager

May 27, 2021

Professional, helpful, and efficient team. I was able to come in same day and find a vehicle at a good price. Tudor, the sales rep was great. More

by JEREMY.BOURASSA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tudor Freeguard
May 29, 2021 -

Scranton Chevrolet of Norwich responded

Jeremy we are happy we could hit all the high marks for you. Thanks for letting everyone know and for giving us the opportunity to earn your business. Enjoy the vehicle! Dominick Salemi General Sales Manager

...
117
...