Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Scranton Chevrolet of Norwich
Norwich, CT
2,260 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,260 reviews
June 18, 2021
Great service and the people who helped me were fantastic. They will definitely have my service again if I need it. Although hopefully I don’t need it fantastic. They will definitely have my service again if I need it. Although hopefully I don’t need it More
by justinkules
Verified Customer
June 16, 2021
They treated us well and thank you for helping us with our car and that we appreciate all the help. I hope to see you again for more work on the car again. our car and that we appreciate all the help. I hope to see you again for more work on the car again. More
by Jessicacote66
Employees Worked With
Other Employees :
Josh Dickson, Bill Buswell, Jack Carpenter, Kris Dunning, Tudor Freeguard, Justin Patt, Terry Jean
June 15, 2021
Everyone was nice, knowledgeable, took questions and answered completely. Was able to help us find the car needed to suit my needs for work and later in retirement. Explained all the electronics and ot answered completely. Was able to help us find the car needed to suit my needs for work and later in retirement. Explained all the electronics and other features well (more than once) and offered more help if needed. More
by pepejdl04
Employees Worked With
Other Employees :
Can’t remember last names, Josh and Dave, James Mitchell
June 14, 2021
I brought my truck in for a oil change and the next day there was oil leaking on my drive way so I went back and they said it was the oil filter and they said they fixed it but on Monday there is still a l there was oil leaking on my drive way so I went back and they said it was the oil filter and they said they fixed it but on Monday there is still a little oil drops on my garage floor I am checking it More
by John 23
Employees Worked With
June 14, 2021
I like that you drive in with your car to get service and they clean the area before getting in the car while you are being taken care by the service writer they clean the area before getting in the car while you are being taken care by the service writer More
by ELDORADO99
June 14, 2021
Great dealership !! All employees are friendly and there is no pressure in buying. All questions are answered. Family has purchased in the past and the recommendation was greatly appreciated. is no pressure in buying. All questions are answered. Family has purchased in the past and the recommendation was greatly appreciated. More
by LISAT1374
Employees Worked With
Josh Dickson, James Mitchell
June 12, 2021
Service staff were all efficient, professional and polite. The waiting room was very clean and well climate controlled. Everything was well communicated and want exactly as planned. polite. The waiting room was very clean and well climate controlled. Everything was well communicated and want exactly as planned. More
by MISSCORDEIRO
Employees Worked With
Rico Bozzini, Omar Whitmore
June 12, 2021
Took way too long. While waiting, we looked into buying a new car after test driving and loving the car was told advertised price was a “misprint” they refused to honor the advertised price or work with the new car after test driving and loving the car was told advertised price was a “misprint” they refused to honor the advertised price or work with the price at all for that matter And no manager ever showed his face. Very poor business practices. More
by KR610
June 12, 2021
My car was having a problem where it told me I wasn’t in park when I was. Called them up they fixed it within a week. park when I was. Called them up they fixed it within a week. More
by Jazzy0803
June 11, 2021
They kept me informed they took care of the problem in a timely manner. Given the problem I’m sure it wasn’t easy . An my car was kept inside an since it’s a corvette I appreciated it . I asked them to give timely manner. Given the problem I’m sure it wasn’t easy . An my car was kept inside an since it’s a corvette I appreciated it . I asked them to give it a bath while they had it they gave me back a very clean Car . I would recommend them to anyone More
by Mark vette
Employees Worked With
Rico Bozzini
