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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,261 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,261 reviews

August 20, 2021

Easy to work with and did not pressure into buying something that would not work for the customer. I would recommend people to Scranton Chevy for the ease of purchasing a vehicle from them. More

by CHRIS.D.TRUEMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Tignonsini
August 20, 2021

Very kind people and they work with you to get things done thank you all for helping me with everything I love the respect everyone has there More

by VALKYIRE2195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2021

This was my first time at Scranton Chevrolet I signed up for my 7500 mi inspection and oil change online with MyChevy app. Great service and quick. Thanks Rico and staff More

by MANCUSO11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico Bozzini
August 19, 2021

Bill was polite, professional, very personable and most of all patient. He is very knowledgeable about their products. I would recommend Bill to someone who was shopping for a vehicle. The entire staff wa More

by Johnbenoit71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Freeman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin, Bill Buswell, Tudor Freeguard, David Tignonsini
August 19, 2021

Clean. Everyone was very helpful and flexible with pricing and availability. Was not pressured into making any decisions and my concerns with purchasing were heard and respected More

by hunt4fire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2021

I’ve been taking my trucks to Scranton Chevy in Norwich for service for several years. Rico is always friendly, helpful and knowledgeable. Thank you. More

by Chris
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico Bozzini
August 15, 2021

Kamilla went above and beyond for us, as well as Austin. This is our second vehicle purchase with Kamilla because she always comes through for us and gives us 100% all. More

by Lisa Boyce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin (not sure of his last name)
August 15, 2021

Friendly and didn’t try to sell me stuff I didn’t need. I liked the video about my brake pads and tires. I do wish they had checked my cabin air filter. When I looked I needed a new one. At least they didn’t More

by ginap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico Bozzini, Terry Jean
August 14, 2021

Had pads/rotors replaced on the 24th. Excessive brake noise, did not feel believed when I described the issue. Came back on the 30th, took three hours to determine pads were defective. Was told pads/roto More

by Buzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Jean
August 14, 2021

Courteous staff. Great communication between departments. Their competence made the entire process stress free. I can’t say enough about what a pleasure it was to do business with this dealership. More

by NLAWTON0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Salemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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