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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,261 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,261 reviews

August 28, 2021

They handled the recall on my company car in a quick and professional manner. I have always had top notch service from this local dealership. Will continue to use. More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Cecchetti, Rico Bozzini, Terry Jean, Michael Moody
August 28, 2021

Cool drive thru entryway into service area. Friendly staff. Cost estimate and time to complete work were very accurate. Video of technician's inspection of my vehicle was a nice surprise. More

by drichmond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Burns
August 27, 2021

Delivered as promised! Great dealership, great staff, excellent customer service and communications. They created an exceptional customer experience! I would recommend to anyone and everyone to do busine More

by rwhitefang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J Austin Carter, Tudor Freeguard, David Tignonsini
Sep 27, 2021 -

Scranton Chevrolet of Norwich responded

Thanks for letting everyone know about your experience rwhitefang!! Thanks again for your business and review. We appreciate you! Dominick Salemi General Sales Manager

August 26, 2021

Kamila and the rest of the staff at Scranton Chevrolet were very professional and knowledgeable. She was able to answer all of my questions and treated me like a person not just another sale. Any foll More

by JEWATTS104
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2021

I call them make appointment no plm. Very fast. I drive down to chevyplaces. Very nice poeple work there and friendly. I am deaf. No trouble with them. I read read lip. No trouble. Thank you to all Goo More

by JONEBLUEEYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico Bozzini
August 25, 2021

Dealership had my automobile for a whole week and did nothing but a diagnosis check. $167 later, I walked in and removed my vehicle! (Drop it off 8:00 am on Monday for check engine light, I picked it up More

by RPHENK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry , Terry Jean
August 25, 2021

I went in for an oil change and did not once get harrased about any extra things. Quick and reasonably priced service. Will be going back for future service. More

by Cutsingermichael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico Bozzini, Eugene Peabody
August 25, 2021

Great dealership with great people who care and take care of us every time we go in. Wether in for service or a vehicle. Thank you all More

by john410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Scranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Dickson, Jack Carpenter, Rico Bozzini
August 23, 2021

Again, another dissatisfying service. My truck was there for repair of my tailgate That got damaged during a previous service. I waited two weeks and called in to see if it was ready. The young lady I spo More

by BIGMACK276
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Rico Bozzini, Terry Jean
August 21, 2021

The best dealer around. Very welcome place friendly and. Super clean. Staff amazing and. Professional I recommend to any one thanks u. Guys 👍 # 1 g More

by Carlos chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James , Pete Cecchetti, Tudor Freeguard, David Tignonsini
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