
Scranton Chevrolet of Norwich
Norwich, CT
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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They handled the recall on my company car in a quick and professional manner. I have always had top notch service from this local dealership. Will continue to use. professional manner. I have always had top notch service from this local dealership. Will continue to use. More
Cool drive thru entryway into service area. Friendly staff. Cost estimate and time to complete work were very accurate. Video of technician's inspection of my vehicle was a nice surprise. staff. Cost estimate and time to complete work were very accurate. Video of technician's inspection of my vehicle was a nice surprise. More
Delivered as promised! Great dealership, great staff, excellent customer service and communications. They created an exceptional customer experience! I would recommend to anyone and everyone to do busine excellent customer service and communications. They created an exceptional customer experience! I would recommend to anyone and everyone to do business with them without hesitation! More
Kamila and the rest of the staff at Scranton Chevrolet were very professional and knowledgeable. She was able to answer all of my questions and treated me like a person not just another sale. Any foll were very professional and knowledgeable. She was able to answer all of my questions and treated me like a person not just another sale. Any follow up questions and support needed after the same Kamila has always been right there answering my questions. Outstanding job. More
I call them make appointment no plm. Very fast. I drive down to chevyplaces. Very nice poeple work there and friendly. I am deaf. No trouble with them. I read read lip. No trouble. Thank you to all Goo down to chevyplaces. Very nice poeple work there and friendly. I am deaf. No trouble with them. I read read lip. No trouble. Thank you to all Good service More
Dealership had my automobile for a whole week and did nothing but a diagnosis check. $167 later, I walked in and removed my vehicle! (Drop it off 8:00 am on Monday for check engine light, I picked it up nothing but a diagnosis check. $167 later, I walked in and removed my vehicle! (Drop it off 8:00 am on Monday for check engine light, I picked it up next Monday @ 8:00 am on a surprise visit.) More
I went in for an oil change and did not once get harrased about any extra things. Quick and reasonably priced service. Will be going back for future service. about any extra things. Quick and reasonably priced service. Will be going back for future service. More
Great dealership with great people who care and take care of us every time we go in. Wether in for service or a vehicle. Thank you all of us every time we go in. Wether in for service or a vehicle. Thank you all More
Again, another dissatisfying service. My truck was there for repair of my tailgate That got damaged during a previous service. I waited two weeks and called in to see if it was ready. The young lady I spo for repair of my tailgate That got damaged during a previous service. I waited two weeks and called in to see if it was ready. The young lady I spoke to stated it was getting buffed out and would be ready if she picked it up. She was requested to call when it came in. There was no call. When I did call, I spoke to a sales manager who stated, and I quote "our service department sucks right now". I showed up the next morning just the same. I was asked if I was called in which I informed them I was not. When the tailgate was installed, it had the wrong insignia on it. LT. My truck is RST. Again, a lack of attention to detail and communication between the service department. The insignia now has to be ordered. This will be my last service once this issue is fixed. The sales department is grate (Camilla), but I can't deal with the service department anymore. I never know who is going to be working as I never seem to deal with the same person twice. Even with information entered into the computer system. No one ever know what is going on with my vehicle or what needs to be done. Unfortunately, I am probably going to switch to Ford and I've been in a Chevy since 1989. It's sad. More
The best dealer around. Very welcome place friendly and. Super clean. Staff amazing and. Professional I recommend to any one thanks u. Guys 👍 # 1 g Super clean. Staff amazing and. Professional I recommend to any one thanks u. Guys 👍 # 1 g More