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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,261 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,261 reviews

December 01, 2021

The service was fantastic and everyone there was very welcoming . Dominick and David were great ! More

by MICHAEL.A.GIGLIOTTI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Salemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Tignonsini
Dec 03, 2021 -

Scranton Chevrolet of Norwich responded

Thanks for the review Mike! Happy we had the right truck for you and thank you for your continued patronage. Dominick Salemi General Sales Manager

November 26, 2021

I bought a used car and not had it serviced yet. I can’t really rate the service department. More

by WIECHCA
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nicco Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2021

I called for a specific time for an oil change and Tammy Davis was very accommodating my request. More

by F.BACKUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Scranton Chevrolet of Norwich responded

Thank you for your continued patronage and the glowing review of Tammy and the team! We love providing 5 star service and look forward to earning your business again. Thank you!! The Scranton Family

November 22, 2021

Tammy and Rico great ! Stopped in without appointment ended up with then giving me a ride to work . Work was completed, paid for the repairs over the phone and arranged to pick my vehicle up after hour More

by Wchurch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico Bozzini
Dec 03, 2021 -

Scranton Chevrolet of Norwich responded

Thank you for your business and great review of your experience Wchurch! We appreicate you. Dominick Salemi General Sales Manager

November 22, 2021

Easy buying processGreat communication Pleasure to deal Easy buying process Great communication Pleasure to deal with Paperwork all ready for completion of car buying More

by Atwaterbury
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Murphy and Ed Haddad
Dec 03, 2021 -

Scranton Chevrolet of Norwich responded

Thank you for the kind words, your review, and especially your business Atwaterbury! We appreciate you all around and hope you enjoy your vehicle. See you for service!! Dominick Salemi General Sales Manager

November 20, 2021

Service was quick and efficient. I could wait for my car which is what I require. More

by KRyan27620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico Bozzini
November 19, 2021

Excellent service professionals with care and compassion demonstrated on every level for their customers without exception. More

by C Baldoni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rico Bozzini
November 18, 2021

Terrible! Just really really bad! I would get into details but they honestly aren't worth more time. More

by Unhappy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brendon
November 18, 2021

Rico did a great job. I would definitely recommend and will return for future service. Thank you very much! More

by BIRDWATCHING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rico Bozzini
November 18, 2021

They ordered the wrong tires for my car and told me it would be an hour and a half then took over 3 hrs to complete. They also scheduled my wife for tires then the day of the service they say she isn't in More

by JUSTINMINER80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allison Jordan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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