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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,261 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,261 reviews

December 17, 2021

Excellent experience. Steve was very upfront and helpful with everything. I would highly recommend this dealership and Steve for assistance. More

by JPLCONSTRUCTION1915
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Murphy Sr.
Dec 23, 2021 -

Scranton Chevrolet of Norwich responded

We are happy that you are happy JPL. Thank you for your business and for letting everyone know about your great experience. Enjoy the vehicle!! Dominick Salemi General Sales Manager

December 16, 2021

Friendly dealership they worked with me. They were patient with me, I live in Massachusetts so everything was done over the phone and email. Bob Nason came in on his day off to make the deal and make More

by LTFURTADO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Nason
Dec 30, 2021 -

Scranton Chevrolet of Norwich responded

Thank you LT for providing a great review of your experience with the dealership and with Bob. We are happy we could earn your business and appreciate your taking the time to post. Thanks again and enjoy the vehicle! Dominick Salemi General Sales Manager

December 16, 2021

We had a awesome experience, very happy with our new vehicle!! Very satisfied with the way we were treated, we were treated like family ❤️ Thanks again for Everything!! More

by NANEGARDNER101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2022 -

Scranton Chevrolet of Norwich responded

Nanegardner thank you very much for allowing us to earn your business. We love to hear when we get it right and we hope you enjoy your vehicle! Dominick Salemi General Sales Manager

December 16, 2021

Did timely work. Disappointed that they did not put air in tires, correct tire sensors after they rotated tires and left windshield washer fluid low. After leaving a review, was contacted by service manage More

by sped1018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2021

It was a pleasure to work with Steve to purchase my truck and financing was painless will go back anytime I'm going to purchase another vehicle. Customer for life now. Best experience I have ever had More

by Frederick.bednarcyzk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Tignonsini, Edward Haddad, Steven Murphy Sr.
Dec 30, 2021 -

Scranton Chevrolet of Norwich responded

Thank you Frederick! It is always nice to hear we hit the high marks for you. Congrats on your vehicle and thank you for both your review and your business. Enjoy it! Dominick Salemi General Sales Manager

December 10, 2021

Done well and on time. Cost reasonable.Shop is busy so Done well and on time. Cost reasonable. Shop is busy so getting an appointment needs some lead time. Only wish would be vacuum after service. Woul More

by MRCOLLINSSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico Bozzini
December 08, 2021

Promt accurate service. Very good communication and excellent waiting room. Coffe and water which were a free bonus. 😊 More

by RAINMAN6802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2021

Was very please with the service. Not a long wait. Friendly and waiting room was very clean. Would recommend them to my friend More

by MSECORE626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico Bozzini, Michael Cassel
December 03, 2021

There really nice there the only thing us my car is still having a ruff idle. More

by Bdelo4498
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schukei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cassel
December 02, 2021

the process for the purchase of a vehicle is easy and fast. The same day you can take your car More

by victor_prela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Scranton Chevrolet of Norwich responded

We are glad we could provide the service you deserve Victor! Thanks for letting everyone know aout your experience and thanks again for the business. Enjoy the vehicle! Dominick Salemi General Sales Manager

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