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Scranton Chevrolet of Norwich
Norwich, CT
2,261 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,261 reviews
January 04, 2022
Accommodating my schedule and product was installed in a timely manner. Please with working with the service person. timely manner. Please with working with the service person. More
by Rsdietl
Verified Customer
January 01, 2022
Yes we started with a phone call. And my experience throughout was very very good. Steve our sales person was very professional in his knowledge of the vehicle and was very pleasant to talk with. On th throughout was very very good. Steve our sales person was very professional in his knowledge of the vehicle and was very pleasant to talk with. On the finance side Ed was I think the very best I have dealt with in all my years of buying cars. You have Avery professional group here thank you More
by Helligarclinton
December 30, 2021
We will never buy a car from Scranton or Vachon or a Chevy! Our 2019 truck has a transmission problem and they did minor repairs, since September and it still has the problem, the service manager heard Chevy! Our 2019 truck has a transmission problem and they did minor repairs, since September and it still has the problem, the service manager heard the problem and it’s still under warranty and I reported them to Chevy, where they made an appointment at Vachon today and the cleaned out the transmission pan and said they can’t invent a problem to fix! When we bought the car they promised a loaner when we bring it in! Every month since December no loaner nothing! Still not fixed, More
by lbernier02
December 28, 2021
Tell people they were very friendly answered all the questions that I had showed me what they did inspect and what they exactly came out with I would always go there questions that I had showed me what they did inspect and what they exactly came out with I would always go there More
by DEBORAHCOLEBUT
Employees Worked With
Brennan Doehring
December 28, 2021
Despite the Covid numbers rising recently Scranton Chevrolet continued to provide exceptional service to our company and our fleet of vehicles Tammy has always been there when there has been questio Chevrolet continued to provide exceptional service to our company and our fleet of vehicles Tammy has always been there when there has been questions regarding the time frame for repairs or obtaining a time when waiting on parts I continue to have a great working relationship with the Norwich dealership More
by bruceminer
December 23, 2021
Everyone at the dealership was friendly, helpful and knowledgeable. I really appreciated the extra lengths they went to to enable me to druve home that day with my new truck. knowledgeable. I really appreciated the extra lengths they went to to enable me to druve home that day with my new truck. More
by FRIEDMANNELECTRIC
Employees Worked With
Edward Haddad, Steven Murphy Sr.
December 21, 2021
Great and friendly staff helped me find the vehicle that was right for me awesome dealer was right for me awesome dealer More
by MUDHEAD65
Employees Worked With
December 18, 2021
The sales experience we had was awesome. Steve was really nice and not pushy. I will definitely come back to Scranton for future car purchases. My only complaint is the cleaning/ detailing of the truck. The nice and not pushy. I will definitely come back to Scranton for future car purchases. My only complaint is the cleaning/ detailing of the truck. The windows must have been wiped with a cloth that had amour-all on it. I could not see at all and it was really hard to wash off. And the console had something split it in. Very gross, sticky and full of paper and debris. A better cleaning of the truck would have been nice. More
by sblanchette01
Employees Worked With
Edward Haddad, Steven Murphy Sr.
