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Scranton Chevrolet of Norwich
Norwich, CT
2,263 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,263 reviews
January 22, 2022
Staff in the service department was very helpful & friendly. Overall it was a great experience. friendly. Overall it was a great experience. More
by christopher.c.mirante
Verified Customer
January 22, 2022
Staff was helpful and knowledgeable, work performed done in a timely manner.. Saturday morning crew was also very polite when we picked up our car in a timely manner.. Saturday morning crew was also very polite when we picked up our car More
by C938741
January 20, 2022
Scranton has the absolute best A+++ service department with friendliest service team. Tammy is amazing!! She always comes through and has my car service completed way ahead of schedule, I don’t know how s with friendliest service team. Tammy is amazing!! She always comes through and has my car service completed way ahead of schedule, I don’t know how she does it, but she is awesome. There is a new service member and her name is Ally. She offered to come to my house and pick me up to bring me to my car... that is amazing service!! This service team is phenomenal all around! I will never go anywhere else. More
by PLIVES66
January 20, 2022
This dealership was fair and caring throughout the entire process. Will definitely return for another car. process. Will definitely return for another car. More
by JOSH@PRIORITYREGROUP.COM
January 19, 2022
Fast service .service writer polite and courteous.work shop did a great job on my service. shop did a great job on my service. More
by TOMVERGASON
Employees Worked With
January 18, 2022
Courteous, helpful, patient, reliable and perform their task with the professional expertise you would expect from them. Actually the outperformed themselves! task with the professional expertise you would expect from them. Actually the outperformed themselves! More
by tgoff
January 17, 2022
Service was good but the email for my service was weirdly labeled as “mild severity” making me think there was some issue when I was just in for the first oil change labeled as “mild severity” making me think there was some issue when I was just in for the first oil change More
by rickmoorect
January 14, 2022
Worst dealer experience of my life, 40 years as a Chevrolet customer. Going back to my original Chevy dealer for service. Scranton invited me to service my truck with them. My mistake! Chevrolet customer. Going back to my original Chevy dealer for service. Scranton invited me to service my truck with them. My mistake! More
by BSAUMS
Employees Worked With
Brennan Doehring
January 13, 2022
As always excellent service from Tammy and her team. They keep my Silverado running perfect and back to me in a short time. keep my Silverado running perfect and back to me in a short time. More
by jg
Employees Worked With
