Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Scranton Chevrolet of Norwich
Norwich, CT
2,263 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,263 reviews
February 04, 2022
Great service, very efficient and clean work. Thank you for the professional appointment and friendly staff. for the professional appointment and friendly staff. More
by FLATLINERCGFD13
Verified Customer
February 03, 2022
Each time I visit they never cease to amaze me. Friendly, courteous and speedy. Thank you! courteous and speedy. Thank you! More
by Paul
February 02, 2022
Service was quick and courteous. The follow up video, via email, showing the walk around was a nice touch. email, showing the walk around was a nice touch. More
by GATAIT46
Employees Worked With
Other Employees :
Michael Cassel, Michael Van Valkenburgh
January 30, 2022
Steve was super helpful and amazing! He did everything in his power to accommodate our requests. He’s a great sales man. his power to accommodate our requests. He’s a great sales man. More
by Sacha
January 29, 2022
Terrible experience, poor follow through on keeping me informed, initially told no rental would be available during warranty repair, paint shop used to fix the failed sensor took two weeks and messed up t informed, initially told no rental would be available during warranty repair, paint shop used to fix the failed sensor took two weeks and messed up twice, very disappointed. More
by jefflloyd4214
Employees Worked With
Brennan Doehring, Rick Stoufer
January 28, 2022
Out of the other GM dealers in the area these guys actually listened and delivered. I had brakes that screeched at slow speeds and after telling other dealers about it and it not getting fixed for mon actually listened and delivered. I had brakes that screeched at slow speeds and after telling other dealers about it and it not getting fixed for months, Scranton listened and fixed it. My problem is gone and everything is running like new with 105k miles. More
by KYLE RICHARDS
January 26, 2022
I had to wait almost a month to get my car serviced. It took six hours before the car was done. took six hours before the car was done. More
by PATCOVINO
Employees Worked With
Other Employees :
Logan Anderson, Brennan Doehring
January 26, 2022
Had a great experience purchasing my 2022 Chevrolet Camaro at Scranton Chevrolet! The sales and finance staff are top notch! Camaro at Scranton Chevrolet! The sales and finance staff are top notch! More
by TSALVATORE23
January 24, 2022
I just purchased a 2022 Corvette from Scranton, I originally ordered it back in February of 2021 and was hoping for a 2021. Due to all the issues currently affecting our economy, the order wasn't pi originally ordered it back in February of 2021 and was hoping for a 2021. Due to all the issues currently affecting our economy, the order wasn't picked up by GM. In late October my sales rep, Nicco informed me of the situation and asked if I wanted to change the order for a 2022. I said yes and we rewrote the order making some upgrades. My new car was just delivered to me this weekend. Throughout the process, Nicco was in touch letting me know how things were proceeding. The entire experience, including the financing department ( handeled by Ed Haddid ) was terrific, professional and very friendly! I live closer to two other Chevy dealerships, but I chose to go with Scranton and would highly recommend them to anyone looking to make a new car purchase. Ken Stenzler More
by artisan1950
January 22, 2022
Bill and the rest of the staff were incredibly helpful and made sure I was happy when I walked out the door. Best group of people I’ve ever worked with and definitely recommend and made sure I was happy when I walked out the door. Best group of people I’ve ever worked with and definitely recommend More
by PORTILLOBUSINESS99
Employees Worked With
Other Employees :
Bill Buswell, Kris Dunning, Edward Haddad
