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Scranton Chevrolet of Norwich
Norwich, CT
2,236 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,236 reviews
January 27, 2025
Wouldn’t give me my keys after paying for work. I almost complained to police! I almost complained to police! More
by HWMCCOLLEY
Verified CustomerEmployees Worked With
January 26, 2025
Service was great! Easy to set appointments and i also like that they give a detailed video of their multipoint inspection. Easy to set appointments and i also like that they give a detailed video of their multipoint inspection. More
by ANTONIO RUPERTO
January 26, 2025
Extremely calming experience to what can be a stressful situation when buying a car. Professional yet there was absolutely no pressure. I didn’t feel like I was part of a someone’s quota. situation when buying a car. Professional yet there was absolutely no pressure. I didn’t feel like I was part of a someone’s quota. More
by tmfreeman
January 24, 2025
The service team was very helpful diagnosing and addressing the engine code. They communicated with me throughout the service on their progress. addressing the engine code. They communicated with me throughout the service on their progress. More
by terryjr
January 19, 2025
Scranton has been trying to solve my problem with my vehicle since I bought it in August. One thing I will say for them, they are persistent. vehicle since I bought it in August. One thing I will say for them, they are persistent. More
by Debmar
Employees Worked With
January 19, 2025
Very helpful. Had exactly what we were looking for. We would definitely recommend to others. Had exactly what we were looking for. We would definitely recommend to others. More
by jcahill30
Employees Worked With
January 18, 2025
I don't recall who waited on me at the service desk but I had a perfectly fine interaction with them. I appreciate the video report following the service. had a perfectly fine interaction with them. I appreciate the video report following the service. More
by KENNEY.E0304
Employees Worked With
January 10, 2025
The experience was enjoyable, Zoe was knowledgeable, and I got the car I wanted the same day. I got the car I wanted the same day. More
by RBHAY60
January 05, 2025
They were professional, efficient, and very knowledgeable. The staff when I picked up, my car was very polite and educated on what was going on with my vehicle. That is everything I expected fr knowledgeable. The staff when I picked up, my car was very polite and educated on what was going on with my vehicle. That is everything I expected from a dealership service center. More
by B.SHOTTS1970
