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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,249 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,249 reviews

March 14, 2025

Very friendly and responsive! Willing to work with you know matter the situation. Would highly recommend by far best Chevrolet dealer I have been to. More

by Ronald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Finelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

I had the pleasure of working with Matt at Scranton Chevrolet when purchasing my new GMC Terrain, and I can’t recommend him enough! After my recent car accident, I was looking for a new vehicle that wo More

by MadisonT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

A great experience. Zoe made what is normally a stressful task very easy and comfortable. More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoe Rondeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

Meagan was exceptional helping me work thru warranty work at a minimum cost to me, everything was completed to my satisfaction in a timely manner with thorough updates and communication. More

by WGRANT1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meagan
March 01, 2025

She was very accommodating with my schedule and pleasant both on the phone and in person. Work was done in the time frame given. More

by STEVESIZER9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaelyn Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Very good. Good customer service. Would recommend. Was knowledgeable and took time to explain the process. More

by hbdbjbvb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Matt Bouchard
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

Scranton has been the Chevy dealership I have solely used for my 2 vehicles since February 2020. Except after being told that I was waiting too long in the "waiting" room I will not be returning. It is much More

by DEBIMARVIN
Recommend Dealer
No
Employees Worked With
Jaelyn Reed
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

The only place I bring my vehicles for repairs and service. When my transmission went bad at 100,000 miles, I did not even shop around. Scranton Chevrolet always has more than fair pricing with impecc More

by Robheibel83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collazo-Lasanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelyn Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2025

Always a great service and the staff is very professional and polite. 100% recommended ~JI~ More

by JIOSOCIOLOGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Scranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Salemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Was not happy. ..Had to wait over an hr, cause u did not have anyone there that could give me a ride home, while my car was being serviced, which was less than 1/2 m More

by ALAMARAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaelyn Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
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