Scranton Chevrolet of Norwich

Was not happy. ..Had to wait over an hr, cause u did not have anyone there that could give me a ride home, while my car was being serviced, which was less than 1/2 m ..Had to wait over an hr, cause u did not have anyone there that could give me a ride home, while my car was being serviced, which was less than 1/2 mile up the road.....!!!!!.....when I had my Nissen serviced, they always drove me home, and picked me up, when my car was ready...More than once....!!!!!!!!!!!! More

As a vulnerable female senior, this was the first time purchasing a vehicle on my own with no vehicle/mechanical savy male to guide me. Matt Bouchard & Kamilla Pelliccia both were extremely sensitive to purchasing a vehicle on my own with no vehicle/mechanical savy male to guide me. Matt Bouchard & Kamilla Pelliccia both were extremely sensitive to what I was looking for in a vehicle and my budget. They were very professional, patient and informative with me. I felt very comfortable with these two individuals from the onset right through the completion of the transaction. I want to mention that all other staff that I encountered were all very friendly and respectful even though I had no business dealings with them. This was truly old fashioned customer service experience at it's best instead of the nuevo customer service we experience today. More

I always have a great experience with Scranton. Dominick and the service department are great. Dominick and the service department are great. More

Exceptional courtesy and service. I look forward to bringing my Ford Fusion in for service I look forward to bringing my Ford Fusion in for service More

Zoe Rondeau, our sales person, was helpful and very knowledgeable. The process was smooth and efficient. Kamilla,, the sales manager was very helpful and professional. Both were pleasant to work with. knowledgeable. The process was smooth and efficient. Kamilla,, the sales manager was very helpful and professional. Both were pleasant to work with. Our experience at Scranton Chevrolet of Norwich was our best new car experience ever. More

The service was great staff, very personable, and helpful. They sent a video of my truck inspection. I have never seen that before, was fantastic. Highly recommend this place helpful. They sent a video of my truck inspection. I have never seen that before, was fantastic. Highly recommend this place More

Wouldn’t give me my keys after paying for work. I almost complained to police! I almost complained to police! More

Service was great! Easy to set appointments and i also like that they give a detailed video of their multipoint inspection. Easy to set appointments and i also like that they give a detailed video of their multipoint inspection. More

Extremely calming experience to what can be a stressful situation when buying a car. Professional yet there was absolutely no pressure. I didn’t feel like I was part of a someone’s quota. situation when buying a car. Professional yet there was absolutely no pressure. I didn’t feel like I was part of a someone’s quota. More

The service advisors are so helpful, patient and knowledgeable. They work with you for the best experience. knowledgeable. They work with you for the best experience. More