Scranton Chevrolet of Norwich

We were in from out of state for the purchase of my son's first vehicle. We were on a bit of time restraint and the details of financing, registration and insurance were a bit challenging. Nicco, Jay, and Ka first vehicle. We were on a bit of time restraint and the details of financing, registration and insurance were a bit challenging. Nicco, Jay, and Kamila were wonderful. They were helpful, patient, understanding, and went way above and beyond in order to make things work. This was an important event within our family, they understood that, and did their best to make it the best experience. I appreciate each of them and am thankful that our paths crossed. - The Morgan Family :) More

Vehicle was delivered on time and the staff was very professional. Everyone made the buying experience a pleasure. professional. Everyone made the buying experience a pleasure. More

Ended up hanging around, would have preferred them to call me when everything was ready for signing. I was on my lunch break and ended up being there for 4 hrs to buy the car. Felt pressured so they co call me when everything was ready for signing. I was on my lunch break and ended up being there for 4 hrs to buy the car. Felt pressured so they could make their end of month quota instead of what worked for me. More

Damaged my wheels. Never ordered new steering wheel. Damaged the 2nd wheel when it came in. Lied to me about ordering another wheel. Over a month later finally got anot Never ordered new steering wheel. Damaged the 2nd wheel when it came in. Lied to me about ordering another wheel. Over a month later finally got another wheel and guess what, that was Damaged to. Service manager would ignore my calls and refuse to speak to me. More

My service experience was great as usual. They listened to me and were able to diagnose and fix my issue with my truck on the first try. They listened to me and were able to diagnose and fix my issue with my truck on the first try. More

Raymond’s a gentlemen! He and Kamilla handled the transaction together because we arrived looking for Kamilla.. This is our 3rd purchase from her. However, we were also ver He and Kamilla handled the transaction together because we arrived looking for Kamilla.. This is our 3rd purchase from her. However, we were also very happy with Raymond. He’s a nice person, he’s knowledgeable and he was on top of everything - responding to emails immediately, etc. We would recommend him to anyone. More

Calm and patient sales and very kind staff Kenny was very efficient at making everything go smoothly and assured me that what I was looking for was possible. Cassey was helpful kind and knowledgeable a very efficient at making everything go smoothly and assured me that what I was looking for was possible. Cassey was helpful kind and knowledgeable about the process of buying the vehicle I was purchasing great sales staff. More

Allison made the warranty and recall appointment scheduling convenient and quick . Always easy to work with scheduling convenient and quick . Always easy to work with More

Great service and great team. No complaints and they truly wanted to help me get into a car that I was comfortable with. No complaints and they truly wanted to help me get into a car that I was comfortable with. More

My change oil was not reset I have to come back in and have it cleared have it cleared More