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Scott Select - Used Cars

West Chester, PA

4.3
369 Reviews
Scott Select, Simply The Best Pre-Owned Cars is located right next to Scott Honda in West Chester, Pa just off the Westtown Road exit off Rt. 202. Here we've created a no pressure, no haggle environment in which your needs are our top priority. With a 3-Day return or 30-Day Exchange on most vehicles you are guaranteed to be driving a car you absolutely love. Each vehicle receives a 150-point inspection and a free Vehicle History Report. Upon purchase, every Pennsylvania State Safety Inspection is free, complementary car washes are offered with each service and you are automatically enrolled in the Scott Advantage Program, which gives you great service discounts and allows you to accumulate money towards your next car with each service. Scott Select is proud to serve customers in Chester County, Delaware County, Montgomery County, West Chester, Downingtown, Exton, Malvern, Media, Wilmington, Philadelphia as well as New Jersey, Delaware, Maryland and beyond.
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705 Old Westtown Road

West Chester, PA

19382

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Showing 369 reviews

June 29, 2020

No pressure Very knowledgeable Alway heard great things about Scott’s cars so I took the trip to West Chester to see for myself. I got a great no pressure salesman Kevin Turner. We More

by G.Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Turner
Jul 01, 2020 -

Scott Select - Used Cars responded

Thank you for sharing your story! We are grateful for the opportunity to help you find your perfect match, and happy to spend all the time it takes to get it right. For sure, Kevin appreciates your 5-star feedback :)

June 28, 2020

Honest and knowledgeable, Kevin is the essence of customer service. Our experience with the entire staff was nothing but positive. Collectively they worked with us through an unfortunate situation fr More

by BG50
Recommend Dealer
Yes
Employees Worked With
Michele McKnight, Anthony Bruenderman, Kevin Turner, Drew Chambers
Jul 01, 2020 -

Scott Select - Used Cars responded

We are thrilled to hear our team worked together to earn your confidence and satisfaction! Thank you for sharing your experience with us, and kind words about Kevin. We tackle challenges with professional, thoughtful service, always. We appreciate the opportunity to welcome you back!

June 22, 2020

Horrible Business. If I could give this review 0 stars I would. I will never to work with Scott Auto Select ever again. I purchased a used Honda CRV from them and when t More

by kellsdonnelly
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Bruenderman
Jun 26, 2020 -

Scott Select - Used Cars responded

Hi Kelly, thanks for sharing your story and allowing us to research your concerns. We see that you visited us back in February, pre-pandemic. We understand your feelings of frustration. While our team always aims for perfection when working to earn your satisfaction, we hope you can understand the unique challenges we were navigating together at the time. We work with 15+ lenders, each with different rules and standards. Unfortunately a caveat of the terms of your original deal was overlooked. Immediately upon discovery, we made repeated, documented attempts to contact you and your mom. We did leave messages with the reason for our call, to stress the importance of a response, but we would not share your personal information. This delay was exacerbated by our decision to take a two week pause in March and assess how best to safely re-open our business. On one occasion, we drove paperwork to your home, and on the other we sent documents via FedEx to eliminate your need to return to the dealership. It’s worth mentioning that those documents needing signatures sought to lower your rate as a result of our offer to pay 50% of your warranty products as a good will gesture acknowledging your inconvenience. We apologize that you remain dissatisfied with the outcome.

May 27, 2020

Purchased a certified pre-own CRV Dan had provided outstanding service for a family member. I chose his services over other dealerships. Within a week of speaking with him he had fo More

by Christinestewart135
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Zink
May 28, 2020 -

Scott Select - Used Cars responded

Hi Christine, thank you for sharing your story! We are so happy to learn that Dan's professional service and personal attention helped you feel comfortable when purchasing your Certified CR-V. It is our pleasure to spend all the time you need to feel confident you'll get the most from every bell and whistle your vehicle has to offer! Enjoy every mile :)

May 16, 2020

A Quarantine Dream Deal by Patrick Cummings Found on line Wednesday... called for appointment...New Owner on Saturday of a Beautiful Lexus RX350! Treatment we received at the dealership duri More

by sano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Cummings
May 20, 2020 -

Scott Select - Used Cars responded

Thank you for sharing this wonderful feedback about our team's thoughtful response to our guests' needs during this time. We truly appreciate your confident recommendation of your 'pinch-me-I'm-dreaming' shopping experience, led by Patrick. Congratulations, and happy driving!

March 10, 2020

My overall experience with this dealership was amazing! I actually had no idea what car I was looking for on that day and had a lot of demands concerning body style, monthly payments, mileage, to name a few More

by Sunshine ☀️
Recommend Dealer
Yes
Employees Worked With
Anthony Bruenderman, Paul Vanderwoude
Mar 20, 2020 -

Scott Select - Used Cars responded

Our team aims to please! Thank you for allowing us to listen to your needs, show options and ultimately help you choose the next vehicle that best fits your life for years to come. One of our goals is to provide an efficient process that shows how we value your time. We love to hear that your new-to-you vehicle is the talk of the town - as one of Scott's 'simply the best' pre-owned cars, it's no wonder!

March 05, 2020

I had a great experience at Scott Select, the salesman, Paul, was friendly and patient and had a great sense of humor. Thank you for the pleasant experience. The financial guy, Anthony, was very patient an More

by staceylynn406
Recommend Dealer
Yes
Employees Worked With
Anthony Bruenderman, Paul Vanderwoude
Mar 20, 2020 -

Scott Select - Used Cars responded

Hi Stacey, thank you for sharing your visit with us! We hope you are still enjoying every mile in your recent purchase. It is special to us that you enjoyed your shopping experience with our team and we love hearing the ways they provided thoughtful and professional service :)

February 29, 2020

Patrick, we thank you for the outstanding service you provided throughout the purchasing process. Excellent communications and attention to details - quite impressive. Thank you, too, for your flexibili More

by ddwbulldog
Recommend Dealer
Yes
Employees Worked With
Michele McKnight, Patrick Cummings, Tom Dainora
Mar 03, 2020 -

Scott Select - Used Cars responded

Thank you for sharing this wonderful feedback for Patrick! We appreciate you choosing Scott Select to shop for your next vehicle, and we are so happy to hear about the thoughtful and professional attention that Patrick paid to your experience to ensure that it was exactly as smooth sailing as we promise it will be for each guest. Congratulations on your recent purchase!

February 19, 2020

Patrick Cummings is a professional Patrick is a very good salesman and person.. He goes out of his way to make you feel comfortable in your purchase of your car and this is my second ti More

by lrburky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Cummings
Feb 24, 2020 -

Scott Select - Used Cars responded

Hi Bob, thanks so much for sharing your feedback! We love to hear from our guests and it's exciting to hear that you've been loyal to the Honda brand for so many years. Professional, thoughtful service is our goal whenever you visit Scott. For sure, Patrick appreciates your kind words and the opportunity to continue helping you find your best next vehicle. Enjoy!

February 05, 2020

Save significant $ repairing my Toyota Avalon at Scott Honda Scott Select/Honda replaced struts, rack/pinion and did ATF service and saved over $500 vs the Toyota dealership in Concordville! I was repairing a T More

by pszelwachsr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Benes, Greg Cole, Drew Chambers
Feb 05, 2020 -

Scott Select - Used Cars responded

Thank you for sharing this important feedback! While there is much focus on the car shopping experience our team provides, we're proud that you have recognized our service department for their work repairing and maintaining all makes and models at our Scott Select location. We appreciate the opportunity you gave us to earn your 5-star recommendation!

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