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Scott Robinson Chrysler Dodge Jeep RAM

Torrance, CA

Overview
Reviews
Vehicles
4.0
638 Reviews
Call Dealership (833) 906-0300

20900 Hawthorne Blvd

Torrance, CA

90503

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Showing 638 reviews

September 14, 2023

Lack Of Customer Service Never Updates Customer Weeks On It Needs To Step Up It’s Ridiculous More

by josh.gomez18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rue
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September 14, 2023

Great service/ really fast. Improve car wash. Service advisors J.Watts awesome. Clean waiting area (ants) Express was just that! More

by cherokee2k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.Watts
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September 13, 2023

There was a lack of communication upon arrival. I barely was spoken to about my Car, aside from the very end when he told me my Car was ready after waiting for 2 Hours. More

by theflynhwn06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No Name was given to me.
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September 11, 2023

Needed to get work completed before leaving on a trip. Short timeline but thay were able to get me in and on the road. More

by grizzo9567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Gonzales
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September 11, 2023

Staff was very helpful and knowledgeable. They were professional and very prompt with their service. More

by johanan.gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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September 11, 2023

Took my truck for a recall and they kept it for 2weeks . Not only did I have a hard time getting a. Hold of someone, but they could not even call me to keep me updated. More

by sbmfumigation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul service advisor
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September 11, 2023

Betzy did a great job with my car I am glad I got her help. More

by jadavidson06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betzy
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September 11, 2023

Good customer service, definitely I'll be back, easy to work with them, and finish on time as promised. More

by obiwan_04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonte Watts
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September 10, 2023

I have had an issue with my Jeep for months and the service department has been totally unhelpful at best. Run around after run around all starts with the service mgr. who I have witnessed giving other More

by TD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reu Ayala, Edgar (who doesn't return my calls)
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September 09, 2023

Lenny was a great salesperson to work with. Incredibly responsive and attentive. He was available via text and quickly answered countless questions. More

by andykrikorian
Recommend Dealer
Yes
Employees Worked With
Louis Zelaya, Chris Bayne, Lenny Kemper
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Sep 09, 2023 -

andykrikorian responded

Very pleased with my experience. Lenny was awesome throughout my buying process. He's the reason I went back, nearly a year later, to buy my truck.

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