Scott Robinson Chrysler Dodge Jeep RAM
Torrance, CA
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The reviews are correct! Yes all the reviews are true Yusef's process makes the entire visit super easy. From the minute we arrived for our appointment until we left in our ne Yes all the reviews are true Yusef's process makes the entire visit super easy. From the minute we arrived for our appointment until we left in our new car we felt like he was our consultant not a sales guy. More
Very friendly. Great service. Everyone was friendly and professional. I love the car and got a great deal. I would definitely recommend them to my friends and family. Great custome Everyone was friendly and professional. I love the car and got a great deal. I would definitely recommend them to my friends and family. Great customer service. More
Great Dealership with Excellent Customer Service! I would definitely recommend Scott Robinson Chrysler Dodge Jeep to my friends and family! Ashley was super patient and helpful during the entire proce I would definitely recommend Scott Robinson Chrysler Dodge Jeep to my friends and family! Ashley was super patient and helpful during the entire process. He made my experience extremely smooth, quick, and easy, getting me exactly what I wanted in my price range. I was shown a variety of vehicles until I found the one I loved without being rushed! I am satisfied with both my experience at the dealership and the vehicle I recently purchased. More
Great Service Experience I have been going to this dealership for my service needs in multiple vehicles over the past 6 years and am always beyond satisfied with the experienc I have been going to this dealership for my service needs in multiple vehicles over the past 6 years and am always beyond satisfied with the experience. Today was no different, other than getting the pleasure to work with Norma for the first time who was both professional and friendly. More
It was an absolute pleasure to purchase my vehicle here. Fantastic Experience!!! Edgar was very helpful and knowledgeable about their selection. Found the perfect fit for me and my budget. Extremely content Fantastic Experience!!! Edgar was very helpful and knowledgeable about their selection. Found the perfect fit for me and my budget. Extremely content with the service :) More
Complete Customer Satisfaction In my years of vehicle ownership I have frequented many dealership service departments. These days, Scott Robinson Chrysler Dodge Jeep RAM is the only In my years of vehicle ownership I have frequented many dealership service departments. These days, Scott Robinson Chrysler Dodge Jeep RAM is the only place I bring my vehicles for service and repairs. I received an airbag recall in the mail on Saturday, May 13th. On Monday May 15th I contacted Cesar Arizmendi. He completely accommodated my busy schedule to get the job done for me on Thursday May 18th. I arrived for my appointment as scheduled. Cesar arranged for me to have a ride to my office. Also, as agreed, when the project was completed, and as promised, Cesar contacted me and arranged for me to be picked up and driven to the dealership. In addition to overseeing completion of this task, Cesar also had one of the tech's glue the badge back onto the grille of my truck for me and didn't charge me. This gesture and "extra" care may seem small to some, but it is huge to me. It is this kind of care that keeps me coming back to Scott Robinson. Cesar always makes me feel like I am his only customer. I also continue to recommend customers to Scott Robinson. Cesar is a big part of that. So you know, I had the privilege of working for Lithia Chrysler Jeep of Reno when I was a resident of northern Nevada. I learned a lot about the car business, especially what service writers are challenged with every day. People aren't usually very happy when they visit the service department and once in a while can get rather "testy". A good service writer recognizes this as an opportunity of turning a frown into a smile. That is not always as easy as it sounds. Cesar makes it look easy. He is a "diamond". Please take good care of him! More
all is good ceasar arizmendi and his support staff is a pleasure to work with. i do think my car is there to often over the years, however ceasars lightens the lo ceasar arizmendi and his support staff is a pleasure to work with. i do think my car is there to often over the years, however ceasars lightens the load. his manner is professional and complete. he stays in contact to completion. More
Amazing Experience Ashley and Edgar were extremely helpful throughout the entire process. They are answered all of our questions honestly, concisely and curiously. They Ashley and Edgar were extremely helpful throughout the entire process. They are answered all of our questions honestly, concisely and curiously. They worked very well as a team to create an outstanding customer experience for us. Ashley came in on his day off twice to make sure the process went smoothly and help us close the deal. We as a family, look forward to doing business with this Scott Robinson Chrysler Doge Jeep Ram in the future, great job guys! More
Outstanding Service Today I had the pleasure of purchasing a vehicle at Scott Robinson Chrysler Dodge Jeep Ram in Torrance. My salesperson, Ashley Brown, was attentive an Today I had the pleasure of purchasing a vehicle at Scott Robinson Chrysler Dodge Jeep Ram in Torrance. My salesperson, Ashley Brown, was attentive and made every effort to make my purchasing experience comfortable and low pressure. I had met with him on 2-3 previous occasions to test drive a few cars and he went out of his way to answer all of my questions and accommodate my scheduling needs (even when I would drop in unannounced). The finance team was great too. They answered all of my questions and were up front and honest during the negotiation process. Overall, I was very happy with my buying experience. More
Ask for Mauricio and Ammar when you walk in or call ahead! I went to all of the dealerships in the Southbay looking for an SUV that fit my budget and my needs. Mauricio and Ammar made the experience easy and d I went to all of the dealerships in the Southbay looking for an SUV that fit my budget and my needs. Mauricio and Ammar made the experience easy and didn't BS or waste my time. They found me exactly the Jeep that I wanted, at a great price and even went the extra mile to bring it in from another dealership same day for me. This was my first experience leasing and the whole team at Scott Robinson Jeep really made sure that I was well informed and showed me all of my options. I went to all of the other dealerships and Mauricio and Ammar weren't pushy and gave me all of the information right up front. I can't thank them both enough and I highly recommend them! Save yourself the time, money and energy and go see Mauricio, Ammar and Steve Posner first! More