Back

Scott Robinson Chrysler Dodge Jeep RAM

Torrance, CA

4.0
639 Reviews

20900 Hawthorne Blvd

Torrance, CA

90503

Directions

By Type

Showing 639 reviews

July 20, 2018

Pleasant We came in with intent to buy or lease. We had 45 days until we return our current vehicle. We were in no rush for a deal knowing we could walk away. More

by TranFamily1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Ortega
Jul 23, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for writing this fantastic review! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, John P. | Marketing Director

July 17, 2018

Fast service call Received my car back in half of the time quoted me at the start. Great coffee and comfortable chairs made waiting easy. Thanks very much! More

by Gunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Murcia, Cesar Arizmendi, Jeramie "Jay" Jones, David Sanchez, Franklin Hernandez, Ernesto "Jose" Ramirez
Jul 17, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, John P. | Marketing Director

July 16, 2018

Services Quick and efficient service for recall matter and general oil change and check up. My wife took car in for me, and they answered all questions. More

by Mark Engel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Murcia
Jul 17, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for the positive review, Mark and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, John P. | Marketing Director

July 16, 2018

Norma Espinosa was efficient and Perfect! Was a pleasure!!! Incredible experience! Came in for my first oil change on my 1500 Big Horn. I drive from Marina Del Rey and it is well worth the drive! Biught this More

by Heffry41255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma Espinosa!!!! Awesome , Tony Dismuke
Jul 17, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Scott Robinson Chrysler Dodge Jeep Ram. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, John P. | Marketing Director

July 15, 2018

Great Customer Service Good Salesperson, good customer service, good finance manager. Overall very good experience. Also great collection of vehicles. Just a very good expe More

by Scameron112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Serrano, John Thomas
Jul 16, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, John P. | Marketing Director

July 12, 2018

The worst buying experience ever. The worst Financing Ever THE WORST car buying experience I ever had ! This dealership has the most unprofessional and lazy workers I ever seen. I bought a new Wrangler More

by Fetty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Posner, Daniel Rojos, Joel Nelson
Jul 12, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

We are very sorry to hear about your negative experience at our dealership, Fetty. We take customer care very seriously at Scott Robinson Chrysler Dodge Jeep RAM and we assure you that we are truly dedicated to rectifying this situation. To that end, we would greatly appreciate it if you would reach out to us at your earliest convenience so that we can discuss the situation in detail. We hope to hear from you soon. Sincerely, John P. | Marketing Director | jpohlig@scottrobinson.com | (424) 212-7267

July 09, 2018

Weatherstrip change Helped me out quickly and exactly what I needed The service technician was helpful and communicated with me during and after the service was complet More

by gmcfarlin60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Dismuke, Jose Murcia
Jul 09, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, John P. | Marketing Director

July 07, 2018

The "new" service group is very efficient, and helpful The Dodge Challenger was making a sound from the right rear. Brought it in, Service Advisor Jose and I reviewed the issue, corrective action to be tak More

by Gary B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Murcia
Jul 08, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, John P. | Marketing Director

July 06, 2018

Great Experience quick buying process with great customer service and a great price. the team was patient and allowed for multiple test drives. also showed all feature More

by kgordon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Posner, Jeff Azar, Ammar Nakami, Joel Nelson
Jul 08, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Sincerely, John P. | Marketing Director

July 05, 2018

first servicing Took my car for my first servicing and the experience was very positive. We will continue to take our Jeep in for any servicing needed in the future More

by mimipicc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto "Jose" Ramirez
Jul 05, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, John P. | Marketing Director | jpohlig@scottrobinson.com | (424) 212-7267

...
53
...