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Scott Robinson Chrysler Dodge Jeep RAM

Torrance, CA

4.0
639 Reviews

20900 Hawthorne Blvd

Torrance, CA

90503

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Showing 639 reviews

July 26, 2018

Excellent.....Friendly.. I WENT ON SCOTT ROBINSON WEBSITE & FOUND MY CAR. I CALLED & GOT A SALESPERSON & I TOLD MICHAEL THE CAR I WANTED & 2 HRS LATER I LEFT WITH MY DREAM JEE More

by cynthiasimon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Zelaya, Michael Baires, Tony Dismuke
Jul 26, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

We appreciate you taking the time to share your feedback with us!  We work hard to make sure our guests have an unforgettable experience. We will be sure to pass along your kind words to the team and we look forward to seeing you again. Sincerely, John P. | Marketing Director

July 26, 2018

Seevice Quick turnaround time, text messaging is helpful for updates and correspondence with service technician, friendly and professional customer service, r More

by Nate G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Murcia, David Sanchez, Ernesto "Jose" Ramirez
Jul 26, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Nate, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Scott Robinson Chrysler Dodge Jeep RAM's Service Department. Sincerely, John P. | Marketing Director

July 26, 2018

Great car buying experience! I custom ordered a 2018 Jeep Frand Cherokee Trailhawk from Scott Robinson Jeep. The experience was great and professional. The car came in early at ar More

by BrianR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Khalil
Jul 26, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Brian, thank you so much for visiting us and for leaving such great feedback. We are so happy we could match you to the right vehicle and put you behind the wheel of your Jeep Grand Cherokee Trailhawk. We hope to see you back for scheduled maintenance or anything else we can help you with! Sincerely, John P. | Marketing Director

July 26, 2018

Another Great Scott Robinson Service Experience! Great service and courteous staff (car wash was nice surprise). They were honest with the assessment of my problem and did some other great maintenanc More

by JimJr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arizmendi
Jul 26, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, John P. | Marketing Director

July 25, 2018

Always a good experience I’ve purchased my vehicle from this dealership and have gotten it serviced with them ever since. I have to say, they have always made my experience a More

by Oilime84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yeimy
Jul 25, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, John P. | Marketing Director

July 23, 2018

Great service Yeimy took care of my Jeep quickly and answered all my questions. She was fast and kept communicating with me. She was amazing and I’m glad she took c More

by Claudiafz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yeimy Beltrán
Jul 23, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for the excellent review! It is great to know that Yeimy was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, John P. | Marketing Director

July 22, 2018

Excellent Service! Thanks for taking care of the recalls on my 2017 Pacifica. Prompt service and my service writer was awesome. My van was ready when promised. More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think my service writer was Jose Guilien
Jul 23, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, John P. | Marketing Director

July 22, 2018

Oil change /fluids drain I arrived around 1 o’clock I waited for 10 min in my car no one came by so I went in to see if someone would help me I asked a lady that had just got More

by Juls1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arizmendi
Jul 23, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, John P. | Marketing Director

July 22, 2018

It was great as always. To whom it may concern,my husband, and I, are very blessed and greatful, for everyone helping us. Keep up the great job to all of those who work for t More

by Thank God
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasion "JT" Johnson
Jul 23, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, John P. | Marketing Director

July 20, 2018

Regular service + malfunction light...resolved in one day. No complaints...I arrived on time for appointment and waited no more than 2 or 3 minutes to be logged in. I left the car and had a rental car arrange More

by CSquared
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arizmendi
Jul 23, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, John P. | Marketing Director

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