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Scott Robinson Chrysler Dodge Jeep RAM

Torrance, CA

4.0
639 Reviews

20900 Hawthorne Blvd

Torrance, CA

90503

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Showing 639 reviews

December 31, 2018

Challenger gt purchase Enjoyed purchasing the car. Car is great just as advertised. The price exactly as advertised on the internet. Salesman explained every part of the pur More

by Utah Challenger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric K, Pete Serrano
Dec 31, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, John P. | Marketing Director

December 28, 2018

Rosa’s review I’m pleased and surprised at the level of positive customer service and care provided to me as a walk-in and Mr. José the porter/ shuttle guy isn’t t More

by Rosita77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yeimy Beltran and Don José
Dec 30, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, John P. | Marketing Director

December 28, 2018

Oil change Honored my complimentary oil change even though they stopped doing so this year it’s a leased vehicle and first oil change has always been complimenta More

by Akamichpaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernesto "Jose" Ramirez
Dec 30, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, John P. | Marketing Director

December 23, 2018

Great customer service Del Johnston met us when we arrived and was amazing in helping us from start to finish. Great to work with every step of the way. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delbert Johnston, Steve Posner
Dec 26, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, John P. | Marketing Director

December 18, 2018

Great Service Took my car in for service and although they had a full shop, they gladly accepted one more car. Not to mention that I arrived after noon. Yes, they g More

by GutierrezB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arizmendi
Dec 18, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, John P. | Marketing Director

December 17, 2018

Excellent Yeimy is the best Professional courteous excellent communication skills she has great knowledge about my vehicle history and always provides me with More

by Limited
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yeimy
Dec 18, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write this review. We are pleased to hear that Yeimy was able to provide an efficient and overall positive experience. Sincerely, John P. | Marketing Director

December 10, 2018

GREAT JOB I BROUGHT MY CAR FOR SCHEDULED MAINTENANCE AND IT WAS DONE QUICKLY AND WITH EFFICIENCY . GREAT PEOPLE AND I WOULD DEFINETELY RECOMMEND TO MY FRIENDS More

by Louzel1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
YEIMY BELTRAN
Dec 10, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, John P. | Marketing Director

December 09, 2018

Disappointed customer My previous visits have been very good but my last visit is a bit disappointing when I pulled up to the service station service Clark Jose Guillen com More

by Bigtom
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Guillen
Dec 10, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Tom, we appreciate you bringing this to our attention, and we're sorry for the negative customer service you experienced during your visit. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. Sincerely, John P. | Marketing Director | jpohlig@scottrobinson.com | (424) 212-7267

December 09, 2018

Awesome! This is my 4th jeep and 3rd from scott robinson. They're service department is awesome,they always do great work. Their waiting area is big and clean More

by Sarozee4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Posner, Jeff Azar
Dec 10, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, John P. | Marketing Director

December 06, 2018

awsome I'm very happy with the service I received, I would highly recommend your dealership and experience the sales persons and the knowledge of the vehicle More

by Dashman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasion "JT" Johnson
Dec 06, 2018 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, John P. | Marketing Director

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