Scott Robinson Chrysler Dodge Jeep RAM

Service Experience Even thou I did not have an appointment, the service advisor attended to my concerns(check engine.light) expeditiously. it turned out that a battery Even thou I did not have an appointment, the service advisor attended to my concerns(check engine.light) expeditiously. it turned out that a battery was needed, plus there were other recommendations that weren’t required. -I was appreciative for Scott Roninson’s service. More

Service as asked, rep. did a great job Dropped car off in the morning and picked up with services as discussed; Cesar Arizmendi was great guy, got me in & out within the day. Dropped car off in the morning and picked up with services as discussed; Cesar Arizmendi was great guy, got me in & out within the day. More

Minor Service Call The only issue that I experienced was that my truck was not at the lot to be picked-up, Instead, it was another lot that I had to ride with the indiv The only issue that I experienced was that my truck was not at the lot to be picked-up, Instead, it was another lot that I had to ride with the individual to retrieve. More

Yemiy Beltran If you look at the history of the truck I drive, I have been for several things. The best part of coming there is the service I get from your Service If you look at the history of the truck I drive, I have been for several things. The best part of coming there is the service I get from your Service person named Yemiy. She has always treated me with respect and provided great customer service or quite frankly, I probably would be giving you a whole different review because she has made all the things that go wrong, less painless for the customer and she gets it. She knows everyone's time matters and I like that about her. More

It was good overall I was helped by Mike in the service center, he was friendly and informative. He keep me informed during the time my car was kept overnight. I was helped by Mike in the service center, he was friendly and informative. He keep me informed during the time my car was kept overnight. More

End Result Great Sales reps James and Jeff were accommodating and understanding to my needs and what I was looking for. They provided what they could and was a condui Sales reps James and Jeff were accommodating and understanding to my needs and what I was looking for. They provided what they could and was a conduit between the others. Willingness and seeking the understanding of me was very important in my decision to buy where I had other options. More

Oil change, tire rotation and recover update . Purchased the vehicle from your dealership and always return it for servicing. The service that I received and the accommodations offered are alway . Purchased the vehicle from your dealership and always return it for servicing. The service that I received and the accommodations offered are always excellent. More

Overheated, but Keep Calm and Carry On On my way to DTLA on Thursday when my 2005 Dodge began to overheat. The smell of something funky burning [leaking coolant] and smoke [actually steam] On my way to DTLA on Thursday when my 2005 Dodge began to overheat. The smell of something funky burning [leaking coolant] and smoke [actually steam] was noticeable from under the hood when stopped for traffic signals. I opted to skip Jury Duty and face the consequences later and headed back home. I decided to give nearby Scott Robinson a try and brought it there to be serviced. Norma Espinosa, Service Advisor was a delight to work with and had a calming effect. Although the job took more than a day to repair, due to scheduling, she kept me informed with status updates. In case anyone is wondering, I was fortunate to have my jury service transferred to Torrance and didn't lose credit for time already served. But, I had to report in-person at the courthouse on Friday morning. Norma saved me from walking over a mile by offering their complimentary, Courtesy Shuttle Ride. And, when my vehicle was ready for pick-up, I received a discount as well. I would definitely consider Scott Robinson CDJR for vehicle service in the future. Thank you Norma for looking out for me. More

Its was good We had no problems everything was good our advisor was friendly and explained everything we didn't understand and always staying in contact with us We had no problems everything was good our advisor was friendly and explained everything we didn't understand and always staying in contact with us More

Once again amazing service at Scott Robinson CDJR Had to do my 25,000 mile service on my Jeep SRT and they always are extremely accommodating and efficient. Greatted immediately by service writer and Had to do my 25,000 mile service on my Jeep SRT and they always are extremely accommodating and efficient. Greatted immediately by service writer and even the Service Manager. Said it would take and hour and they were spot on. Even got a visit from the GM Joel Nelson who was helpful in the purchase of my Jeep SRT. The way dealerships should be! More