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Scott Robinson Chrysler Dodge Jeep RAM

Torrance, CA

4.0
639 Reviews

20900 Hawthorne Blvd

Torrance, CA

90503

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Showing 639 reviews

February 22, 2019

5 Star Excellent Service Experience on Feb 19th This Excellence in Service experience was a direct result of two employees who were extremely professional in managing my service visit. They are Cesa More

by mbc1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma Espinoza - 5 Stars Experience, Cesar Arizmendi
Feb 24, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Guillermo Chavez, Customer Relations Manager

February 17, 2019

Oil change Took long time for just get oil change but They did excellent work. Very friendly and I can trust them as mechanic I will bring my car again. More

by hrmzfc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Feb 17, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Guillermo Chavez, Customer Relations Manager

February 17, 2019

Fair with my Service Thanks for being fair with my service visit! They told me there was going to be a diagnostic charge even if they could not fix my issue and when they More

by Charlie's Dad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma, Jose Murcia, Cesar Arizmendi, Jeramie "Jay" Jones, David Sanchez, Franklin Hernandez, Ernesto "Jose" Ramirez
Feb 17, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Guillermo Chavez, Customer Relations Manager

February 16, 2019

Amazing service, great experience! I came in a few days ago for a new car. I had a general idea of my budget and the type of car- Marcos definitely helped facilitate the process. Great More

by cmorfin03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Rodriguez
Feb 17, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Guillermo Chavez, Customer Relations Manager

February 14, 2019

very good service by Jeff Azar good information, clear pricing and good attention on behalf of the sales person, the car turned out exactly as I liked and really happy so far with t More

by Dennis te Kloese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Azar
Feb 17, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Guillermo Chavez, Customer Relations Manager

February 11, 2019

Oil change I came in for a simple oil change and when my vehicle was ready I found that the navigation system had been disabled and even my phone was no longer c More

by Scrice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know the gentleman’s name
Feb 13, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Guillermo Chavez, Customer Relations Manager

February 08, 2019

Great and helpful service Service advisor Cesar Arizmendi always helpful and courteous. I have been bringing my 96 and 2006 Jeep Grand Cherokees here for many years. The Je More

by Jeeper500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arizmendi
Feb 10, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, John P. | Marketing Director

February 04, 2019

VERY ACCOMATING VERY ACCOMATING GREAT PERSONAL HELP ( TONY ) IN SALES I WILL BE BACK I AM STILL VERY NEW CUSTOMER MY JEEP IS ONLY 4 MOMTHS OLD BUT I WILL BEING More

by foxynana1014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Posner, Tony Dismuke
Feb 04, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, John P. | Marketing Director

January 30, 2019

Good service from Scott Robinson Great service, went in for oil change & tire rotation. 2nd car in, 1st car out. Everyone was pleasant, and helpful. Will be back for service again. More

by Patty A Pearson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can't remember the guys names, but the three I talked with were very helpful & courteous.
Jan 30, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, John P. | Marketing Director

January 29, 2019

Mileage Service Took my 2017 Charger in for regular 6000 mile service and a recall. Service took all day. Was able to get a ride home, but no pick up. Gave me a chanc More

by Angel511ft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arizmendi
Jan 29, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, John P. | Marketing Director

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