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Scott Robinson Chrysler Dodge Jeep RAM

Torrance, CA

4.0
639 Reviews

20900 Hawthorne Blvd

Torrance, CA

90503

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Showing 639 reviews

March 18, 2019

Jeep Wrangler good experience and excellent help with finance aspect of the transaction. Would recommend to others based on my experience here. Explained Jeep top More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Baires
Mar 18, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

We cannot thank you enough for your wonderful review of Scott Robinson Chrysler Dodge Jeep Ram and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Guillermo Chavez, Customer Relations Manager

March 14, 2019

Excellent Ricardo Cerezo is excellent salesperson always he provide a excellent service, good job and I am happy for the new Commercial Van Cargo, Thank you aga More

by Jose Mejia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Cerezo
Mar 14, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Guillermo Chavez, Customer Relations Manager

March 12, 2019

Excellent customer service Excellent customer service. I would like to recommend Cesar to help you on all your needs. He has the customer services every one needs. He’s really p More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arizmendi
Mar 12, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write this review. We are pleased to hear that Cesar was able to provide an efficient and overall positive experience. Sincerely, Guillermo Chavez, Customer Relations Manager

March 11, 2019

Review of my experience Cesar has been awesome to work with over the years THE BEST. When Cesar is not available Jose Murcia helps me and he is also awesome . More

by Marty68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yeimy on oil changes , Jose Murcia, Cesar Arizmendi
Mar 12, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Guillermo Chavez, Customer Relations Manager

March 04, 2019

Good oil change The service was excellent and the car was ready in the time frame that was promised. All questions were answered in a quick professional manner. More

by edobe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Murcia
Mar 04, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Guillermo Chavez, Customer Relations Manager

March 04, 2019

Experience It is always an excellent experience with the staff, all the services were performed on the first visit. The car was returned with no problems. More

by rkina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arizmendi
Mar 04, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Guillermo Chavez, Customer Relations Manager

March 02, 2019

Great service department I took my new wrangler in for a first oil change. We had a great experience with the service department. Thanks Jose! We will continue to drive out More

by Jlgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Murcia, Ernesto "Jose" Ramirez
Mar 03, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Guillermo Chavez, Customer Relations Manager

March 02, 2019

Great service and customer experience My experience was very positive and professional. I was attended by Norma, and she was able to quickly initiate my service request, provide additional More

by agoobi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma
Mar 03, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Guillermo Chavez, Customer Relations Manager

February 28, 2019

Great group of people I highly recommend the sales and finance staff at Scott Robinson Chrysler! They were friendly, fast, honest and communicated very well. Edgar, Darre More

by Don77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell, Steve Posner, Edgar Garcia
Mar 03, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Guillermo Chavez, Customer Relations Manager

February 25, 2019

Friendly, Helpful Service I bought my Jeep at a dealer who is no longer in business; so, I was looking for a place to service my air bag inflator recall. The first place I wen More

by johnvrichardsonjr
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brianna (recall), Martin, Jose (driver), Cesar Arizmendi
Feb 25, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Guillermo Chavez, Customer Relations Manager

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