Scott Robinson Chrysler Dodge Jeep RAM

Great service David Sanchez is the best! He always helps me out and takes care of my Grand Cherokee. Never have any problems dropping off my vehicle for service. T David Sanchez is the best! He always helps me out and takes care of my Grand Cherokee. Never have any problems dropping off my vehicle for service. Thank you again David! More

Excellent! Cesar was really helpful and help me with a offer u guys have, also the shuttle took me home while mine car was ready, I really recommend this dealers Cesar was really helpful and help me with a offer u guys have, also the shuttle took me home while mine car was ready, I really recommend this dealership and ur service , see u soon !! More

bad service service manager never got back to me about my warranty issues and I have sent many emails and text messages. Poor service bad communication will not b service manager never got back to me about my warranty issues and I have sent many emails and text messages. Poor service bad communication will not bring my car back there or buy another car from this dealer More

Excellent experience with mobile service I had a great experience with the service department at Scott Robinson Jeep (Torrance, CA). I had an open recall for my Jeep's passenger airbag infla I had a great experience with the service department at Scott Robinson Jeep (Torrance, CA). I had an open recall for my Jeep's passenger airbag inflator, which needed to be replaced. I made an appointment for a Saturday in April to get it taken care of. The service department got in touch with me to offer mobile service to take care of the recall. I didn't realize that was an option but it sounded great of course. The service tech, Jonathan, was right on time and arrived at my workplace. He told me he has replaced many airbag inflators already and it would take less than 20 minutes. In about 15 minutes he had the new inflator installed - very fast and efficient service! I also received a text from the dealership (Ernesto) beforehand to let them know if I experienced any issues. Very impressed with the communication and service experience! Thank you for taking care of the recall item so promptly. More

Great customer service! I have been here several times over the last few years and the level of customer service in each department has always been top notch. I have been here several times over the last few years and the level of customer service in each department has always been top notch. More

Best dealership experience ever Tony and Omar were extremely pleasant to work with. In other dealership experiences they were very dishonest, unknowledgeable and pushy. With Tony and Tony and Omar were extremely pleasant to work with. In other dealership experiences they were very dishonest, unknowledgeable and pushy. With Tony and Omar were more than fair with my trade in value and easy to work with on achieving a good deal on the truck. It was so refreshing to have Tony explain in detail so many features about the truck I wanted. My wife asked about other vehicles completely different from the truck and he knew everything there was to know about them as well. In my opinion every sales person they hire should spend a week with Tony so they can learn how to be an amazing sales person. Everything from how to treat a customer to having knowledge about what they’re selling. Nothing is worse then asking questions about the vehicle and getting answers that are wrong. Thank you! More

Great Friendly staff. Great service . Waiting room is great because they have cookies and coffee and water for free. Clean area . Easy to make appointment. Friendly staff. Great service . Waiting room is great because they have cookies and coffee and water for free. Clean area . Easy to make appointment. Very helpful staff. More

Running Board Installation Being only 5'2", I needed a little help getting into my new Jeep Wrangler and your dealership was happy to oblige. Both Michael Baires and Yeimy provi Being only 5'2", I needed a little help getting into my new Jeep Wrangler and your dealership was happy to oblige. Both Michael Baires and Yeimy provided helpful and courteous Customer Service during my Running Board installation. Each made sure I was comfortable and provided regular updates on the process. More

They came out to my work to fix the recall part The gentleman that help me at the dealership was very helpful. He gave me different options, one of them was to come to my work. I was very excited wh The gentleman that help me at the dealership was very helpful. He gave me different options, one of them was to come to my work. I was very excited when I learned that they could come out to my work because I’m a teacher and it’s very difficult for me to take time off of work during the week. The gentleman that came to my school to fix the recall part did an excellent job. My car was not dirty when he finished nor were there any scratches or anything was left just as it was when he found it. Also he was done in about 15 minutes which is nice as well. More

oil Leak Very easy to get to very friendly services well done car promise to you on time I would definitely get my car fixed there again. Very easy to get to very friendly services well done car promise to you on time I would definitely get my car fixed there again. More