Scott Robinson Chrysler Dodge Jeep RAM
Torrance, CA
Filter Reviews by Keyword
By Type
Showing 639 reviews
I was really disappointed with the lack of communication from the dealer and especially from my advisor Edgar , I really hope that they step it up and change their way of communicating in a timely matter . from the dealer and especially from my advisor Edgar , I really hope that they step it up and change their way of communicating in a timely matter . I would really appreciate a call back from the general manager as requested.3 days ago . Thank you More
I am writing to extend my heartfelt appreciation for the exceptional experience my wife Maria and I received at your dealership. It is rare to find such consistent professionalism and kindness across the bo exceptional experience my wife Maria and I received at your dealership. It is rare to find such consistent professionalism and kindness across the board, and your team exceeded all of our expectations. From the moment we stepped into your establishment, we were greeted with warmth and sincerity. Ally, the receptionist, set the tone for our entire experience – she was both welcoming and efficient. Additionally, the individuals responsible for moving the cars showed great care and respect for the vehicles and their potential owners. The core team, namely John G., Tony, JT, and Steve in Finance, demonstrated unparalleled expertise in their respective domains. John G., the Service Rep is particularly commendable. His deep knowledge, coupled with his affable demeanor, made us feel completely at ease with the servicing of our car. Steve, too, exhibited great patience and transparency throughout the finance process. I firmly believe that the excellence of any business stems from its people, and you have an extraordinary team behind you. Their dedication to ensuring customer satisfaction and addressing concerns is something we have not experienced at other dealerships. Given this, it is no surprise that we have opted to purchase our vehicles from your dealership. Moreover, we have already referred several friends and family members, confident in the knowledge that they too will be treated with the same level of respect and professionalism that we received. In recognition of the stellar service, I intend to reach out to Corporate to highlight the phenomenal work of your team and the lasting impression they have made on both Maria and me. In conclusion, thank you for cultivating such an environment of excellence and trust at your dealership. We are beyond pleased with our experience and look forward to many more years of collaboration. Dr. Judah Ben Hur More
The service appointment available was 1 month out. I have called the service department and mentioned that my passenger side headlight is out and I need the bulb replaced. They took my vehicle in on I have called the service department and mentioned that my passenger side headlight is out and I need the bulb replaced. They took my vehicle in on the same day and replaced the bulb. Awesome service! More
Ashley was great, whole team stayed late to help with the deal. Showed me numerous cards until we found the one that was right for me. Highly recommend them if you want a great experience. deal. Showed me numerous cards until we found the one that was right for me. Highly recommend them if you want a great experience. More