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Scott Robinson Chrysler Dodge Jeep RAM

Torrance, CA

4.0
639 Reviews

20900 Hawthorne Blvd

Torrance, CA

90503

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Showing 639 reviews

May 25, 2019

Great Service I appreciate how professional and helpful everyone is. From Cesar,Jaime, and Norma. To the person that opened up the shop when I first came in. More

by Fdub24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arizmendi
May 28, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Scott Robinson Chrysler Dodge Jeep Ram Team

May 24, 2019

Customer Service Cesar Arizmendi was excellent to work with. Great follow up. He called me back on the status of my vehicle being repaired at Scott/Rob as promised. More

by Ram1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arizmendi
May 28, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Scott Robinson Chrysler Dodge Jeep Ram Team

May 22, 2019

Jeep Purchase Was very impressed with the customer service. Made my purchase effortless. Will highly recommend the dealership to other buyers. Everyone went above a More

by Jeepfan2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ammar Nakami, Marcos Rodriguez, Tony Dismuke
May 23, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Scott Robinson Chrysler Dodge Jeep Ram Team

May 22, 2019

Great Service Our salesman Del Johnston was very helpful and knowledgeable when it came to helping my wife and I choose the Jeep Grand Cherokee. I would recommend h More

by Bigdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Del Johnston
May 23, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thanks for your outstanding review! We appreciate your recommendation of Del and your kind words about your experience with him at our dealership. Congratulations on your Jeep Grand Cherokee! If there is anything else that we can do for you please don’t hesitate to reach out. Sincerely, Scott Robinson Chrysler Dodge Jeep Ram Team

May 20, 2019

Service Cesar did a great job of squeezing me in and communicating throughout the service call. They do a great job of servicing the diesel promasters. More

by lampguru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arizmendi
May 21, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to write this review! We're glad to have Cesar on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Scott Robinson Chrysler Dodge Jeep Ram Team

May 20, 2019

Excellent service, thanks to “Norma”. Thanks so much for the excellent service. Thanks to Norma Espinosa personally. Sorry for the late response to your survey coz I lost my internet conn More

by Racecardriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma Espinosa
May 21, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for the awesome feedback! You're right, Norma is an excellent service adviser and we appreciate all she does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, Scott Robinson Chrysler Dodge Jeep Ram Team

May 20, 2019

great help I appreciated the service of Cesar. He was positive , helpful , and knowledgeable about hat my car needed. Even when I asked about the rental.....ON More

by fdub24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norma & Jaime, Cesar Arizmendi
May 21, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thanks for your outstanding review! We're very happy to hear that Cesar was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Scott Robinson Chrysler Dodge Jeep Ram Team

May 16, 2019

Best experience we’ve had getting a new car, We are very pleased with our experience getting a new car and the service provided to us by JT. He spent time finding just the right Pacifica for us More

by Vroombear
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jasion "JT" Johnson
May 16, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including great customer service from JT. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Scott Robinson Chrysler Dodge Jeep Ram Team

May 16, 2019

Very easy and understandable First time buying a car, and everything was very straight forward and easy to understand (unlike other dealerships I'd visited). I made it clear what More

by Maddie LaJoie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian, Ashley Brown
May 17, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Maddie, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Scott Robinson Chrysler Dodge Jeep Ram. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Scott Robinson Chrysler Dodge Jeep Ram Team

May 15, 2019

New Jeep Daniel was very helpful and worked with my budget. I was able to purchase a brand new 2019 Jeep Cherokee. This was my first time purchasing a new car More

by SoniaM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Rojos
May 16, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Sonia, we appreciate you taking the time to leave us a great review! We are pleased to hear Daniel did a great job in assisting you in your purchase. Congratulations on the new 2019 Jeep Cherokee! If you have any further needs, do not hesitate to stop by for a visit. Sincerely, Scott Robinson Chrysler Dodge Jeep Ram Team

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