Scott Robinson Chrysler Dodge Jeep RAM

Finally! A service Dept. with Excellent service! Brought my Challenger in for a oil change. Service Dept. staff was friendly and made me feel like a valued customer. Will return here again. Brought my Challenger in for a oil change. Service Dept. staff was friendly and made me feel like a valued customer. Will return here again. More

Purchased car Service was excellent . We received great care. It was an easy process. Staff was friendly and helpful. We are happy to be new Jeep owners Service was excellent . We received great care. It was an easy process. Staff was friendly and helpful. We are happy to be new Jeep owners More

Pleasant Experience I couldn’t be happier with my purchase from this dealership. JT made the process quick and easy and was even willing to deliver the vehicle to me the I couldn’t be happier with my purchase from this dealership. JT made the process quick and easy and was even willing to deliver the vehicle to me the same day without even having to walk into the dealership. I knew which vehicle I wanted when I spoke to him on the phone the first time and within 30 minutes I was approved and the deal was done. He communicated with me through text and he delivered the vehicle to my house the next day updating me on his ETA several times. When he arrived he even wiped down the vehicle and made sure it was spotless and went over all of its features before he left. I would absolutely refer family and friends to JT and this dealership in the future. More

Service department review Long story short: my less than 3 year old jeep would not start. Guess: battery is not good. Open the hood to try to jump start it - looks like someone Long story short: my less than 3 year old jeep would not start. Guess: battery is not good. Open the hood to try to jump start it - looks like someone already jumpstarted my car (covers from jumpstarting pins removed). Well, I changed oil at Scott Robinson a few days earlier so nobody else but them jumpstarted my car. They haven’t warned me or replaced the faulty battery which should be still under warranty. Tried to call dealership to make sure that my battery is still under warranty and if I could bring my Jeep to them immediately, but person that answered the call kept transferring my calls to the general 1800 number. On a 4th time, she checked if any service advisor is available to help but nobody was... Well, paid AAA guy for a new battery that I did have to buy. Extremely disappointed with the service or lack of it. More

Great experience Had a great experience with JT during the whole process from internet to finally meeting him at the dealership. It came down to the lifetime unlimite Had a great experience with JT during the whole process from internet to finally meeting him at the dealership. It came down to the lifetime unlimited power train warranty is what did it for me in the end Felt the hard sell for upgrades during financing from the finance guy. More

New Jeep Purchase Great customer service with Kimit. He took the time to listen to me and showed me all the options available for each car. He knew exactly what cars Great customer service with Kimit. He took the time to listen to me and showed me all the options available for each car. He knew exactly what cars were available at the Preston lot and lined them up so I could do a side-by-side comparison. This made my decision process much easier. Kimit as well as Jeff were very easy to talk and deal with. Once the car was purchased he took his time to explain the various details of the car. All of the other folks at the dealership were great to deal with. More

Good woks from the advisor Cesare We have a very good relationship with Scott Robinson and Cesar for many years of service because of your team and individual employee provided excelle We have a very good relationship with Scott Robinson and Cesar for many years of service because of your team and individual employee provided excellent services More

Fine Car and saleman Alex helped me in my need to help find a new vehicle suitable for family use. No wasted time, car ready and clean when we arrived to take posse Alex helped me in my need to help find a new vehicle suitable for family use. No wasted time, car ready and clean when we arrived to take possession. More

great experience It was so great to deal with Cesar. He was helpful, efficient, professional and got me though this experience with the utmost of care. Thanks It was so great to deal with Cesar. He was helpful, efficient, professional and got me though this experience with the utmost of care. Thanks More

My experience - Yolanda Dunn Yolanda, did an excellent job. The General was respectful. The guy I test drive with over an issue with my steering was okay. But, after releasing Yolanda, did an excellent job. The General was respectful. The guy I test drive with over an issue with my steering was okay. But, after releasing my car to me, I soon noticed that the steering issue not been addressed. So, I needed to have them take back my car - causing me to get another rental on my bill. Yolanda spoke with the GM, and they covered my rental. Yolanda apologized to me, I felt like the apology should have come from the guy that took the test drive with me. The gave me the impression that it was all just my problem. Yolanda is a professional, I wish some of the others were as well. I’m from Michigan and I support American companies. But, part of my experience was very disappointing. More