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Scott Robinson Chrysler Dodge Jeep RAM

Torrance, CA

4.0
639 Reviews

20900 Hawthorne Blvd

Torrance, CA

90503

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Showing 639 reviews

January 06, 2020

Jeff Azar is a STAR! The only reason I continue to come back to this specific location is 100% because of Jeff Azar. Not only is he knowledgeable, but I completely trust h More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Azar
Jan 08, 2020 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for the great review, Melissa. We are happy to hear Jeff could provide you with a 5-star experience. Please don't hesitate to contact us if we can assist you with anything else. Take care! Sincerely, Scott Robinson Customer Relations Team

January 05, 2020

The service department is horrible. We did buy a vehicle yesterday and Brian in sales was great. But I will not use the service department. More

by hashcraft
Recommend Dealer
Yes
Employees Worked With
Brian was excellent in sales., Steve Posner
Jan 06, 2020 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Scott Robinson Customer Relations Team

January 01, 2020

Christian was fantastic and went above and beyond in his customer service, he is a quality employee. I would highly recommend him to anyone in the future More

by johnjones1957
Recommend Dealer
Yes
Employees Worked With
Christian rubio
Jan 06, 2020 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Scott Robinson Customer Relations Team

December 31, 2019

Worst Service Department Most inefficient service department I have ever seen. I waited 45 minutes just to have someone come help. None of the employees seemed to really car More

by DWC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cesar Arizmendi
Dec 31, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

DWC, thank you for sharing your experience with us. Here at Scott Robinson Chrysler Dodge Jeep Ram , we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, Scott Robinson Customer Relations Team

Dec 31, 2019 -

DWC responded

Everytime I try to contact anyone at your dealership, I'm placed on a lengthy hold. I've also tried to give feedback on multiple occasions but the problems (efficiency and lengthy waits for everything) NEVER get fixed. It's to the point where I honestly wish I purchased a different car, so that I don't have to put up with this.

December 30, 2019

Positive experience The team was knowledgeable, accommodating and helpful. I had a number of annoying experiences with there dealers throughout my car search, but they ar More

by ALD
Recommend Dealer
Yes
Employees Worked With
John Morowitz, Daniel Rojos
Dec 31, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Scott Robinson Customer Relations Team

December 30, 2019

Great Experience The agent who helped us "John Thomas" was great to work with. He is truly dedicated to helping customers! We had a good time working with him! More

by murry.johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert, Louis Zelaya, John Thomas
Dec 31, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write this review. We are pleased to hear that John was able to provide an efficient and overall positive experience. Sincerely, Scott Robinson Customer Relations Team

December 26, 2019

Always satisfied I have been coming to Scott Robinson for my truck since I purchased it in 2005, and my truck is still running great. I would not think of going anywh More

by dram77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Arizmendi
Dec 26, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Scott Robinson Customer Relations Team

December 21, 2019

Good experience Christian put a lot of care into making sure I was aware of the entire process when it came to servicing my car. He made sure to inform of all the pot More

by jdorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Rubio
Dec 26, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Scott Robinson Customer Relations Team

December 20, 2019

Yeimy Beltran is always very helpful and professional. She makes every visit a pleasure. Our Jeep GC Eco Diesel has had some issues. Yeimy’s very caring attitude make them tolerable as she works to get th More

by unclejoe4u
Recommend Dealer
Yes
Employees Worked With
Yeimy Beltran 6 Stars
Dec 26, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Scott Robinson Customer Relations Team

December 15, 2019

A Beautiful Way to Spend an Afternoon I didn’t really come to the dealership expecting to come home with a car but I did and I’m through the moon for the decision. Everyone I met that day More

by Diane Powers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Hurley, Steve Posner, Jeff Azar, Joel Nelson
Dec 16, 2019 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for this excellent review, Diane. We are so happy to hear that we could make you feel like a part of the Scott Robinson Chrysler Dodge Jeep Ram family with your recent purchase. We hope you are enjoying your new car. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Sincerely, Scott Robinson Customer Relations Team

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