Scott Robinson Chrysler Dodge Jeep RAM

The employees here are so nice! Such good customer service! We had Edgar help the whole way of our buy on our new car! We will be coming back! service! We had Edgar help the whole way of our buy on our new car! We will be coming back! More

Extraordinary Customer Service This review is for the extraordinary customer service I received in my visit to Scott Robinson Chrysler Dodge Jeep Ram in Torrance. Cesar Arizmendi is This review is for the extraordinary customer service I received in my visit to Scott Robinson Chrysler Dodge Jeep Ram in Torrance. Cesar Arizmendi is my "go to" for any/all service related concerns. There is a reason for that; Cesar always treats me makes me feel like I am his only customer. In our ever changing, swiftly moving world, it's a refreshing change from what has become the norm. When I arranged the appointment, Cesar guided me as to what would be needed to perform the factory recommended 60,000 service. He said he would also work with me on budget by confirming exactly what would be needed. While the service manual stipulated a transmission fluid exchange, Cesar confirmed that the eight (8) speed transmission in my car did not require the service. This was an expense savings I hadn't expected. Honesty, integrity, respect and appreciation; these are the qualities Cesar always brings to the relationship. I take my car to Scott Robinson for all maintenance items. The foregoing details why. Who wouldn't be thrilled to find this type of service? More

It was a great experience. Yeimy explained how long it would take and offered me a ride if needed. No other service person had ever offered that before. Then, she called me a little before that time and would take and offered me a ride if needed. No other service person had ever offered that before. Then, she called me a little before that time and it was done as promised. Only thing i didn’t get was the multipoint inspection sheet. But, I will call and ask her if there was anything I should know. Great job! More

Jeep Service Basic leased car service: Luis was great - went through all my concerns, work and fees ahead of time and was eager to get it right to please his custo Basic leased car service: Luis was great - went through all my concerns, work and fees ahead of time and was eager to get it right to please his customer. More

Pretty Knowledgeable Most car salesmen in my experience don't actually know much about the cars they sell, but John Morovitz, who sold me my vehicle, was more knowledgeabl Most car salesmen in my experience don't actually know much about the cars they sell, but John Morovitz, who sold me my vehicle, was more knowledgeable than most. More

Excellent service Yeimy Beltran always provides excellent service. The part that was ordered was defective and the warranty work could not be accomplished. Yeimy is ver Yeimy Beltran always provides excellent service. The part that was ordered was defective and the warranty work could not be accomplished. Yeimy is very good at keeping us informed and follows up on every issue. Wonderful person to deal with. Why is she not on your list of service providers? More

Horrible service don’t waste your time. I live 5 mins but drive a 1/2 hour away to be treated with kindness and respect . Only a matter of time before this place closes down. Left my vehicle a greasy mess on drive a 1/2 hour away to be treated with kindness and respect . Only a matter of time before this place closes down. Left my vehicle a greasy mess on the interior, the carpet and exterior. Under the hood warranty covered replacement so must not care as grease everywhere and coolant all over the place. More

Connor Schultz was extremely personable, knowledgeable and professional. He made selecting my new Jeep Cherokee easy and enjoyable. (Typically NOT the usual experience when buying/leasing a car.) Well and professional. He made selecting my new Jeep Cherokee easy and enjoyable. (Typically NOT the usual experience when buying/leasing a car.) Well done Connor, and thank you! More

Swift, courteous, and affordableThey have a great credit Swift, courteous, and affordable They have a great credit plan which can be used towards service, parts, and purchases. One of their members (Jaime) Swift, courteous, and affordable They have a great credit plan which can be used towards service, parts, and purchases. One of their members (Jaime) is really helpful; she patiently guided me through each step of the process. More

I had an 7:30 am appointment and was out of there within the time that was given and was able to make it to my next appointment in time. the time that was given and was able to make it to my next appointment in time. More