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Scott Robinson Chrysler Dodge Jeep RAM

Torrance, CA

4.0
638 Reviews

20900 Hawthorne Blvd

Torrance, CA

90503

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Showing 638 reviews

November 01, 2021

Horrible !! If you go here and you're a woman, be prepared to meet male chauvinistic men mainly Jeff B Azar !! I'm mad at myself for not reading the reviews of this dealership first. Jeff shows off h More

by jazydawn
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Posner, Louis Zelaya, Pete Serrano, Jeff Azar
Nov 08, 2021 -

Scott Robinson Chrysler Dodge Jeep RAM responded

We acknowledge your review and are currently looking into the events you’ve detailed.

September 09, 2021

Addendum LIARS. STAY AWAY!Forced additions to cars needs Addendum LIARS. STAY AWAY! Forced additions to cars needs to stop. It is the dealerships version of a resort fee. HORRIBLE!!! Please save your self a More

by e scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Bayne
Sep 10, 2021 -

Scott Robinson Chrysler Dodge Jeep RAM responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact us at your earliest convenience. - The Scott Robinson Chrysler Dodge Jeep Ram Team

September 08, 2021

Do not do business with this dealership. They are not loyal to their loyal customers. They treat you with no respect. I’m sorry I ever got involved with them or purchased my Jeep from them. They lost a l More

by DavesMetsDugout
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Thomas
Sep 10, 2021 -

Scott Robinson Chrysler Dodge Jeep RAM responded

We would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience. Thank you, we look forward to speaking with you. - The Scott Robinson Chrysler Dodge Jeep Ram Team

August 10, 2021

Avoid Scott Robison Jeep at all costs. They damaged the interior of my Jeep Grand Cherokee while repairing the transmission module in my center console and refuse to fix it after agreeing they did the dama More

by Jeffknight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian, Christian
Aug 12, 2021 -

Scott Robinson Chrysler Dodge Jeep RAM responded

We would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact us directly at your earliest convenience, Jeff. Thank you, we look forward to speaking with you. - The Scott Robinson Chrysler Dodge Jeep Ram Team

June 21, 2021

Scott Robinson sold me a lemon, bought A 2014 Jeep Rubicon. All it has done is sucked money out of me. My car payment doubled through them. I have paid out 1500, to attempt to fix a bad ABS system and More

by douglas.westergaard
Recommend Dealer
No
Employees Worked With
Jeff Azar
Jun 23, 2021 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your recent experience at Scott Robinson Chrysler Dodge Jeep Ram. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. - The Scott Robinson Chrysler Dodge Jeep Ram Team

May 17, 2021

One of the worst service and couldn’t never fix it and took them 3 month and couldn’t figure it out and I had to fix it on my own and took me 30 minutes to replace a small part they couldn’t fix very disa More

by Felix8617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager as well, David Sanchez
April 06, 2021

I ordered a bed cover and liner for a truck. When parts came in, I wasn’t notified. Upon my call to check status and request installation, I was given an appointment the following week. I arrived at my app More

by Viper 2
Customer Service
Recommend Dealer
No
Employees Worked With
Brian
Apr 08, 2021 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your recent experience at Scott Robinson Chrysler Dodge Jeep Ram. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us directly. Thank you. - The Scott Robinson Chrysler Dodge Jeep Ram Team

Apr 08, 2021 -

Viper 2 responded

I contacted you directly on Twitter and got the same non attributable response. Who is the point of contact and what is the method of contact. This might explain why the Service Manager said he didn’t care about what type of review I would make.

February 23, 2021

Bait and switch tactics, this dealership advertised a price they did not honor. Needless to say Scott Robinson Automotive Dodge is dishonest and a dealership to steer clear of. They earned and deserve More

by Barry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Misawa
Feb 24, 2021 -

Scott Robinson Chrysler Dodge Jeep RAM responded

Thank you for your feedback as we strive to do our best to service our customers. Any optional items are as said - optional and not required, optional for purchase. Feel free to purchase any advertised car or truck for the price on our website. Feel free to reach out to us if you have any questions or any desire to purchase. Thank you!

December 25, 2020

I made an appointment was very easy the service people were very knowledgeable and helpful the appointment was early i was greeted right away the service advisor knew what he was doing very professional & More

by david dew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
david dew
December 13, 2020

Terrible service from Marcos. Went in to buy a challenger and got screwed around with. Typical and disappointing, bait and switch You’d think that during these times people would bend over backwards to s More

by A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Posner, Louis Zelaya, Pete Serrano
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