Scott Robinson Chrysler Dodge Jeep RAM
Torrance, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
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Anthony was great! We dropped the car off for a recall and he was super knowledgeable and very accommodating to our needs! We would definitely come back here! We dropped the car off for a recall and he was super knowledgeable and very accommodating to our needs! We would definitely come back here! More
Anthony was great! He checked me in, kept me updated, insured things were getting done and went above and beyond to get the job done! Thank you! He checked me in, kept me updated, insured things were getting done and went above and beyond to get the job done! Thank you! More
Very good staff. While Anthony handled my car as it was received by the tow truck operator, he was ill on the 4th day my car was in the service department. This wa While Anthony handled my car as it was received by the tow truck operator, he was ill on the 4th day my car was in the service department. This was dropped off just before Christmas. On the 27th of December 2022, when Anthony was out, Gladys took it upon herself to find out what the diagnosis was on my car and communicate that to me. I authorized the repair and my car was ready the following morning. I met Anthony Morales, smiling (as usual) and learned that he had already had my car pulled out and ready for me! Fantastic (as my schedule that day was quite tight). More
Service writer was great but that's where it ends. I spent $316.51 on an oil change and the jeep came back with 2 oil soaked rags just left on the upper control arm and the front diff. front diff was I spent $316.51 on an oil change and the jeep came back with 2 oil soaked rags just left on the upper control arm and the front diff. front diff was covered in oil as well and was left dripping oil everywhere. Called multiple times to see if they can handle the mess up and I spent 2 hours to get someone on the phone just to be put on hold each time and disconnected. More
Excellent service from Christian. He kept me up to date and well informed during the entire process. Also made sure I got my vehicle back in time to pick up my kids from school to ta He kept me up to date and well informed during the entire process. Also made sure I got my vehicle back in time to pick up my kids from school to take them to soccer practice. More
I traded in a vehicle here over a month ago and the previous finance company keeps calling me and sending letters demanding payment for a car that I no longer own because Scott Robinson Jeep did not pa previous finance company keeps calling me and sending letters demanding payment for a car that I no longer own because Scott Robinson Jeep did not pay off my trade in correctly. More
Please don’t buy anything here very bad customer service and the vehicles are always something issues going on! And they never puck up the call or reply back to you … please don’t buy here! Very bad experie and the vehicles are always something issues going on! And they never puck up the call or reply back to you … please don’t buy here! Very bad experience never coming back here … 1 day of the purchase flat tire… after a week service light on before the month battery completely dead .. i bought a Toyota Camry 2018 second hand and this are excellent cars for them to mess up that easy !! So disappointed ☹️ More
DO NOT GO HERE! I brought my Jeep Wrangler in to have several recalls dealt with, as well as to have the brakes checked. The car needed some maintaince but was worki I brought my Jeep Wrangler in to have several recalls dealt with, as well as to have the brakes checked. The car needed some maintaince but was working fine, and has never had any issues prior to this appointment. Despite my appointment made 2 weeks in advance, my car was not looked at for 2 days. After 5 days at the shop, I was charged $3000 for various things that they said needed to be fixed. WIthin 12 hours of picking up my car, it has shut off completely while I was driving and I was forced to have it towed back to the Scott Robinson Dealership.It stayed there for 2 days where I was assured that they couldnt findany issues, and the service coordinator, Anthony Morales, actually suggested I had "gotten some bad gas at the station." I had no choice but to pick it. On my way home from the dealerhip, it broke down again, and the check engine light came on. I tried to drive it again the next morning and its shut off while driving within 5 mins of startiung my drive, with a terrible burning smell to accompany. Ive called seeking out the manager Brian Moore who is apparently on vacation, and the intermin manager has yet to return my calls. I resorted to filming the car issues on my phone so I have proof that my car isnt perfectly fine as they claim. More

