Scott Robinson Chrysler Dodge Jeep RAM
Torrance, CA
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Lies and no answers until I went o pick up my car when nothing had been done. The manager figured it out in 5 mins. Total mess. Not the first time nothing had been done. The manager figured it out in 5 mins. Total mess. Not the first time More
I brought my car to be serviced around July 15th or so. First they over charged me for the brakes. I noticed this on the invoice and told them it needed to be changed to the correct pricing. Then it took First they over charged me for the brakes. I noticed this on the invoice and told them it needed to be changed to the correct pricing. Then it took 30-35 minutes for the dealership to move other cars parked in front of my jeep. The brakes work well. Also, when I brought the car to the dealership, my engine light was not on. The brakes work well. A flash update was done of the car. Fuel injection cleaned. Oil change. When I left the dealership the engine was on and has not turned off since that day. I rarely drive my jeep since I have another vehicle. I thought it would eventually turn off by itself and it has not. I went online to schedule another appointment to bring it in to get the light turned off. Unfortunately, my appointment is not until September 8, 2023. However, the service guy I worked with was pleasant. More
The service area was decent. A little confusing at first until directed by the dealership location. Once at the right location it went smooth. Although, the kitchen/waiting a A little confusing at first until directed by the dealership location. Once at the right location it went smooth. Although, the kitchen/waiting area can use some work and stocking up. More
Came in to the the Service Area and guy name J. Just came in and introduce himself. They took about less than 20 minutes to finish the Oil Change and everything looks great so far. Thanks J !!! Just came in and introduce himself. They took about less than 20 minutes to finish the Oil Change and everything looks great so far. Thanks J !!! Roger Ribeiro More
The new service area is simple and efficient. I like the better longer open hours. It cost a bit more than last time but I understand that everything everywhere is more expensive. I would definit I like the better longer open hours. It cost a bit more than last time but I understand that everything everywhere is more expensive. I would definitely keep coming back More
This is the 2nd time I took my Jeep to get fixed and now I'm still having the same.problems ... My car is a lemon car and the dealer doesn't want to accept it my life is in danger the car stops suddenly... I'm still having the same.problems ... My car is a lemon car and the dealer doesn't want to accept it my life is in danger the car stops suddenly... I want to resolve this I don't feel secure in that car anymore. More