Scott Robinson Chrysler Dodge Jeep RAM
Torrance, CA
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Brought in Jeep in June for electric factory recall. 2 weeks after jeep stopped charging, has door wouldn’t open and when had to manually open the tank won’t fill properly the pump shuts off repeatedly 2 weeks after jeep stopped charging, has door wouldn’t open and when had to manually open the tank won’t fill properly the pump shuts off repeatedly. Finally was able to take in on 7/25 and had for 2 days then returned it with nothing fixed and said had to order parts to fix. It is now 8/17 and still have not heard back on when parts will arrive. Left a few messages with front desk and said would get back to me but still no word on when this issue will be resolved. Going on 4 weeks which seems excessively to order parts. More
Top notch. I enjoyed the experience and will be going there again. I was in and out of there in no time, and the lounge was clean and relaxing. Employees were f I enjoyed the experience and will be going there again. I was in and out of there in no time, and the lounge was clean and relaxing. Employees were friendly. More
I don’t see what’s the point of making a apt when my car will just be sitting in the lot for 6 days without being work on. I have a ring camera that lets me know on my phone when my car is turn on or off & will just be sitting in the lot for 6 days without being work on. I have a ring camera that lets me know on my phone when my car is turn on or off & it wasn’t even move for 4 days. Try texting & calling to see what’s the update on my car, no answer or reply. Terrible. More
Great experience at new express service. In and out for oil change and tire rotation in 30 minutes. Jay (sp?) was fantastic. Only suggestion would be to upgrade waiting lounge area a bit. In and out for oil change and tire rotation in 30 minutes. Jay (sp?) was fantastic. Only suggestion would be to upgrade waiting lounge area a bit. More
It was great in every way staff was amazing they are truthful Help full always with the smile telling me everything wa going to be ok they were communicating every step My jeep was taking care of truthful Help full always with the smile telling me everything wa going to be ok they were communicating every step My jeep was taking care of it promptly More