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Scott Kia Of Springfield
Springfield, PA
1,363 Reviews
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July 16, 2024
I leased a car in early April. We were told about 2-3 weeks wait for our registration. A month goes by and nothing. The salesman who leased our car got in touch withy husband say We were told about 2-3 weeks wait for our registration. A month goes by and nothing. The salesman who leased our car got in touch withy husband saying that they have been trying to get in touch with him for a while, they messed up the paperwork. He called in and three times the woman he spoke to repeated his number back incorrectly. Not once, did anyone call me and I was on the lease. We had to go in and resign the paperwork right before Memorial Day. Again, they said 2-3 weeks for the registration. I started calling Kia at the end of a June because we did not receive it. I was told they will look into it. Our temporary registration was expiring in July. I called multiple times and the operators (who are lovely) did their best answering my questions. I was told before the Fourth of July that an extension had to be filed but the woman who does it was on vacation. At one point I was told that they spoke to state and that our information was under review, would receive end of July early August. So I would be driving around with no registration for almost a month. (I told them this was not acceptable as it is illegal) They said they would email me and call me back within the week and they didn’t. I called them now with an expired temporary registration and they say go to the DMV, no paperwork needed. I called the DMV and they can’t reissue a temporary registration. I’ve called multiple times and I keep getting the run around. I have not spoken to the woman who is in charge of paperwork. I am quite frankly very annoyed and would not recommend to anyone. More
by Never Again Kia
Employees Worked With
Do not know the manager
June 29, 2024
Did not wash my car after oil change. They do. It have a loaner car for my husband we been waiting for 2 weeks. They don’t care about their customewrs They do. It have a loaner car for my husband we been waiting for 2 weeks. They don’t care about their customewrs More
by Yazzjay
Employees Worked With
Frank Ingargiola, Michael Spillman
June 29, 2024
Costumer service is very nice, I have been taken my car there for 4 years, they always solve my problems. And I also enjoy that I get my car back cleaner than when I dropped off. there for 4 years, they always solve my problems. And I also enjoy that I get my car back cleaner than when I dropped off. More
by helidag1
Employees Worked With
Evone Fisher, Chris Southard, Antonio Palmer, Matt Hanshaw
June 13, 2024
I had a great experience and love my new Forte LWS. Chris walked me through everything and took his time answering all my questions. I will recommend Scott KIA and Chris to my friends. I also apprec Chris walked me through everything and took his time answering all my questions. I will recommend Scott KIA and Chris to my friends. I also appreciated how clean they keep the Dealership. More
by R.woodrow
Employees Worked With
Not sure her name but would give her 5 stars too., Chris Glakas
May 22, 2024
Professional, quick, and responsive! Highly recommend this dealership! My car was taken great care of, and I will absolutely return. Highly recommend this dealership! My car was taken great care of, and I will absolutely return. More
by melinda.johnson123
Employees Worked With
Rinaldo Pompey
