Scott Kia Of Springfield | Page 4

Great friendly, knowledgeable staff that take the time to work with you and answer any questions. Great selection of vehicles. Nice, clean, well organized facility. work with you and answer any questions. Great selection of vehicles. Nice, clean, well organized facility. More

Friendly, easy to work with, and for me into a new car without any complaints! without any complaints! More

Great personnel. Fast and efficient. Happy with my experience. That is all I have to say. Thank you. Fast and efficient. Happy with my experience. That is all I have to say. Thank you. More

Always get reliable service at Scott Kia. The staff is pleasant and easy to deal with The staff is pleasant and easy to deal with More

Anthony in service dept. , waited on me today and did an excellent job..he was very professional and friendly , waited on me today and did an excellent job..he was very professional and friendly More

Came in for inspection with know issue with rear light housing. Got a call saying car was ready. Wife went to pick up the car. When she tried the turn signal she found out they never fixed the proble housing. Got a call saying car was ready. Wife went to pick up the car. When she tried the turn signal she found out they never fixed the problem even though we were charged for labor and the part. She left the car as they promised to fix it the next morning. The next morning I get a call that the part was in. The part we were charged for that they didn’t replace. This has not happened in the past but Very disappointed More

Very polite service. Good communication. Only gripe I have is I dropped my car off for inspection and oil change at 9:30 am and they weren’t done till 4:30pm. Slow ser Good communication. Only gripe I have is I dropped my car off for inspection and oil change at 9:30 am and they weren’t done till 4:30pm. Slow service other wise pretty good service More

I will start off by saying that I have been to Scott Kia Springfield on several occasions and never really had a serious issues. Today, February 22, 2025 was a different story when I encountered sales assoc Springfield on several occasions and never really had a serious issues. Today, February 22, 2025 was a different story when I encountered sales associate William Gleason. He started off nice and very informative, but then things took a turn in which he was very rude to me at the end. He decided that he wanted to take it personal and get an attitude with me when I showed a little sign of frustration with the cost that they were trying to charge me to fix some items on my car. He raised his voice at me in front of other customers, caused a scene, and aggressive with his body language. I will never bring my vehicle her again and it shows that these establishments really only care about a dollar. More

This is a review of the Service Department, not Sales. Dropped my car in for a recall and was extremely pleased and impressed. The appointment only took about an hour and my car was returned fixed and cle Dropped my car in for a recall and was extremely pleased and impressed. The appointment only took about an hour and my car was returned fixed and cleaner than when I brought it in! The service desk attendant was friendly and helpful and I appreciated the personal service. Even though I bought my car somewhere else, I would not hesitate to use this service department. More

Great service there. I didn't have to wait long to schedule the appointment. The drop off process was fast and easy. The car came back washed and clean, and was comple I didn't have to wait long to schedule the appointment. The drop off process was fast and easy. The car came back washed and clean, and was completed faster than I anticipated. More