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Scott Kia Of Springfield

Springfield, PA

Overview
Reviews
4.5
1,417 Reviews
Call Dealership (610) 544-0100
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321 Baltimore Pike

Springfield, PA

19064

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Showing 1,417 reviews

March 20, 2025

Dealer ship is efficient and had my car done within the hour of promised time More

by sheri1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jordan
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Mar 21, 2025 -

Scott Kia Of Springfield responded

So pleased to learn that your visit was 5-star worthy,, and that we've earned your confidence. That's a win for our team. We place a tremendous focus on customer care. We value your stars.

March 19, 2025

My visit today was 100% exceptional Sydney Welsh from customer care was extremely thorough She gave me lots of information on the care of my car, the rewards points program, information on a future purch More

by kianrobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Welsh
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Mar 20, 2025 -

Scott Kia Of Springfield responded

Thanks so much for taking the time to leave this review! We’re thrilled to hear you had a positive experience and look forward to serving you again. We appreciate your full stack of stars.

March 18, 2025

I was impressed with the attention I was given from the time I made my appointment to the time I left the building. Great job. More

by erusselljohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evone Fisher
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Mar 19, 2025 -

Scott Kia Of Springfield responded

We call your review “a big team win!” It was our pleasure to give you 5-star attention. Thanks for the full stack of stars. We look forward to seeing you again.

March 18, 2025

DO NOT GO HERE! !!!! Issues with car since I bought it a few weeks ago, no one answers, no follow ups, NOTHING---- car left me sitting - just waiting and paying fo More

by berksorthomgt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
none listed - everyone was "new"
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Mar 19, 2025 -

Scott Kia Of Springfield responded

Melinda, please accept our sincere apology. I understand your frustration. And I value your straightforward review because it allows our Service Manager to look at the situation and learn where unnecessary friction occurred on our end. It will make us better as a team. You can expect a phone call today.

March 17, 2025

They were very organized, friendly, helpful! I thank you so much for the service I received! It was above and beyond explanations! More

by deborahmills02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Southard
Report | Print
Mar 19, 2025 -

Scott Kia Of Springfield responded

Your trust is the greatest compliment ever. Thank you, Deborahmills02, for choosing our team for your Kia service. It was our pleasure to welcome you. We are thrilled to have earned your confidence.

March 17, 2025

The service advisor was very friendly and helpful. I had no issue with the service. Wait area was nice. More

by janethom7
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evone Fisher
Report | Print
Mar 19, 2025 -

Scott Kia Of Springfield responded

Our team takes customer reviews to heart, so we appreciate knowing we’ve earned your 5-stars. Thanks for choosing us, Janethom7.

March 17, 2025

I went in just to look and see what I wanted and ended up leaving with a new car! This dealership is one of a kind. The staff is so friendly and helpful. Truly enjoyed my experience of what is never fun, doi More

by dylzma14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Agovino, Vince Melfi, Anthony Laurito
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Mar 17, 2025 -

Scott Kia Of Springfield responded

Thanks kindly for sharing your experience. Your 5-star recommendation means a lot to our team. We value the time you took from your day to share it with others. Congrats on your new Kia!

March 17, 2025

Everyone in the service department was professional and friendly. I have never seen such a clean service area. More

by Nancy178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jordan
Report | Print
Mar 19, 2025 -

Scott Kia Of Springfield responded

Thank you for your compliments! We’re thrilled to earn your 5-star endorsement. We appreciate you, Nancy178.

March 17, 2025

Great service! Everyone is polite. They explain things clearly. And the final price matches their initial quote. More

by adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Southard
Report | Print
Mar 19, 2025 -

Scott Kia Of Springfield responded

Thanks for the stack of stars, Adam. We value your 5-star opinion of Scott Kia of Springfield.

March 16, 2025

I appreciate Chris who explains what is happening with my vehicle so I can understand. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Southard
Report | Print
Mar 17, 2025 -

Scott Kia Of Springfield responded

Wonderful to hear it, Mary. We appreciate you placing your spotlight on Chris. He is such an important person to our service team and we're joining you in celebrating his professionalism. We value your stars.

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