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Scott Kia Of Springfield

Springfield, PA

4.6
1,413 Reviews

321 Baltimore Pike

Springfield, PA

19064

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Showing 1,413 reviews

March 22, 2025

They were very kind at Scott kid of Springfield, everything went smoothly. I’m very happy with the process. More

by Ashanae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Regalado, Michael Spillman, Manuel Rivera, Anthony Laurito, Anoah Curtis
Mar 24, 2025 -

Scott Kia Of Springfield responded

Ashanae, we're 100% committed to personalizing customer care. It was our pleasure to accommodate you. 5-star service is in the details that matter to YOU. We're thrilled to have earned your full stack of stars. Thank you!

March 22, 2025

No issues the past 9 years with my 2016 Sorrento. Dealership has no record of my 10 year power train warranty, told me to call kia corporate. Called corporate and they said I was still covered. But w More

by tmmyers04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Southard, Anthony Jordan
Mar 24, 2025 -

Scott Kia Of Springfield responded

Thank you for bringing this to our attention. Your opinion is valuable to us and helps us learn where we need to focus our attention at this moment. One of our managers will be reaching out to address your concern.

Mar 25, 2025 -

tmmyers04 responded

Looking forward to hearing back. (610)809-9684 my cell # Tom Myers

March 21, 2025

The service department is great always very friendly. Me and my son love our Kia’s. More

by sluther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evone Fisher
Mar 21, 2025 -

Scott Kia Of Springfield responded

Thank you, Sluther. That's our intention… to offer you a service experience that's friendly. We’re celebrating your feedback.

March 20, 2025

Anthony was very courteous and friendly He addressed my concerns and explained the service clearly. More

by sue.schneider.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Jordan
Mar 21, 2025 -

Scott Kia Of Springfield responded

Thanks for your stars, Sue. We're thrilled to have earned you high marks.

March 20, 2025

Dealer ship is efficient and had my car done within the hour of promised time More

by sheri1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Jordan
Mar 21, 2025 -

Scott Kia Of Springfield responded

So pleased to learn that your visit was 5-star worthy,, and that we've earned your confidence. That's a win for our team. We place a tremendous focus on customer care. We value your stars.

March 20, 2025

Great service that helped me find the right car. I would buy from them again. More

by John_brannon
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anoah Curtis
Mar 20, 2025 -

Scott Kia Of Springfield responded

That's our goal. It was our pleasure to earn your 5 stars, and we look forward to welcoming you back.

March 20, 2025

My wife has used scott kia for years. I switched for their service department. Always friendly and never try to push additional unnecessary maintenance packages. Great waiting room. We More

by tha5002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn Campbell, John Agovino
Mar 20, 2025 -

Scott Kia Of Springfield responded

We're celebrating your compliments. Thanks for putting the spotlight on Carolyn. She is dedicated, professional and motivated by our high standards for customer care. We value your stars.

March 19, 2025

My visit today was 100% exceptional Sydney Welsh from customer care was extremely thorough She gave me lots of information on the care of my car, the rewards points program, information on a future purch More

by kianrobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Welsh
Mar 20, 2025 -

Scott Kia Of Springfield responded

Thanks so much for taking the time to leave this review! We’re thrilled to hear you had a positive experience and look forward to serving you again. We appreciate your full stack of stars.

March 18, 2025

DO NOT GO HERE! !!!! Issues with car since I bought it a few weeks ago, no one answers, no follow ups, NOTHING---- car left me sitting - just waiting and paying fo More

by berksorthomgt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
none listed - everyone was "new"
Mar 19, 2025 -

Scott Kia Of Springfield responded

Melinda, please accept our sincere apology. I understand your frustration. And I value your straightforward review because it allows our Service Manager to look at the situation and learn where unnecessary friction occurred on our end. It will make us better as a team. You can expect a phone call today.

March 18, 2025

I was impressed with the attention I was given from the time I made my appointment to the time I left the building. Great job. More

by erusselljohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evone Fisher
Mar 19, 2025 -

Scott Kia Of Springfield responded

We call your review “a big team win!” It was our pleasure to give you 5-star attention. Thanks for the full stack of stars. We look forward to seeing you again.