Scott Kia Of Springfield

Very friendly staff. Location easily accessible. Very accommodating to our whole family including our little ones during the buying process. Went above and beyond in thei Location easily accessible. Very accommodating to our whole family including our little ones during the buying process. Went above and beyond in their care. More

Caroline was a delight. I felt like my best friend was helping me pick out the perfect car. No pressure and no hype, honest and friendly- she operates like a consummate p I felt like my best friend was helping me pick out the perfect car. No pressure and no hype, honest and friendly- she operates like a consummate professional making an experience every other dealership should study. More

No issues the past 9 years with my 2016 Sorrento. Dealership has no record of my 10 year power train warranty, told me to call kia corporate. Called corporate and they said I was still covered. But w Dealership has no record of my 10 year power train warranty, told me to call kia corporate. Called corporate and they said I was still covered. But when asked why dealership does not have any records of it, they told me to call dealership. I told them that was very poor customer service and that they should coordinate between the two for the customers sake and got nowhere. Was considering buying a new kia Sorrento or Telluride, but having doubts now about that! More

They were very kind at Scott kid of Springfield, everything went smoothly. I’m very happy with the process. everything went smoothly. I’m very happy with the process. More

Service advisor Anthony Jordan was excellent. Waiting area is very modern and accommodating for those who need a workstation. Waiting area is very modern and accommodating for those who need a workstation. More

Pedro and Jon were fantastic! They were both patient and answered every question and concern. The finance manager, however, could use a lesson on how to speak to customers. He was They were both patient and answered every question and concern. The finance manager, however, could use a lesson on how to speak to customers. He was rude and condescending. His aggressive tone left little to be desired. If Pedro and Jon were not so wonderful, I would have taken business elsewhere based solely on that interaction. Unfortunately, I do not believe I will return or recommend to anyone because of him. More

The service department is great always very friendly. Me and my son love our Kia’s. Me and my son love our Kia’s. More

Great service that helped me find the right car. I would buy from them again. I would buy from them again. More

My wife has used scott kia for years. I switched for their service department. Always friendly and never try to push additional unnecessary maintenance packages. Great waiting room. We I switched for their service department. Always friendly and never try to push additional unnecessary maintenance packages. Great waiting room. We just traded in my hyundai sonata for a kia sorento and we love it. Carolyn was amazing! We test drove 3 different trims and had her running all over. She did it with a smile. Great experience! More

Anthony was very courteous and friendly He addressed my concerns and explained the service clearly. concerns and explained the service clearly. More