Scott Kia Of Springfield

The most unwelcoming dealership staff I set up an online appointment especially to save time since I work every day. This dealership is not even on my way home and yet the reasonable price I set up an online appointment especially to save time since I work every day. This dealership is not even on my way home and yet the reasonable price got my eye. I show up at the appointment time and they did not have the car. The staff person in charge of the appointment handed me to some other sales person as if she had nothing to do with a customer. If you don't like customers who are interested in your used car lot please stop selling the used ones. Waited there for about 25 minutes and no one even had the courtesy to apologize or ask for a bottle of water. Left from the dealer after waiting and the staff member at the door did not even make an effort to stop me from leaving. If you don't like working there, just quit. This was the most horrible experience I have ever faced from a sales staff at a dealership. The other dealerships staff still contact me for my business and this one didn't even try to make me wait while physically being there. There are a million other car dealers out there so I am not going to suffer. More

DISAPPOINTED I purchased 3 vehicles at Scott Kia in the last year, I will NEVER purchase a KIA product again, one of the reasons I went here is for the service. St I purchased 3 vehicles at Scott Kia in the last year, I will NEVER purchase a KIA product again, one of the reasons I went here is for the service. Steve Carillo and Angel are great to work with, when an issue arrises there is no easy way to get it fixed, I truly hate that I will not be doing business here again, I will be trading my KIA in on a ford or Chevy shortly. it will NOT be a Kia. Melvin in serivice is awesome, if you buy from here. make sure everything is in writing. More

Great place to do business This is the Kia dealer to go with...look no further. No games just fair pricing. James, Tom , and Federico walked me through the process. They got This is the Kia dealer to go with...look no further. No games just fair pricing. James, Tom , and Federico walked me through the process. They got me a better finance rate and gave me a decent figure for my trade in to get to the number I throw at them. MY trade in was virtually not worth anything and they made it happen. I drove out in my fully loaded Sorento and could not be happier. Thanks for all of your help guys............ More

Glad I went to Scott Kia of Springfield I drove out of there feeling great I got the car I wanted. The team that help me and my husband was wonderful. I recommend everyone go to Scott Kia I drove out of there feeling great I got the car I wanted. The team that help me and my husband was wonderful. I recommend everyone go to Scott Kia in Springfield More

Best Place to Buy a Car!!! The sales people and finance guys were wonderful to work with. They made the car buying experience a pleasure and they worked hard to make sure that The sales people and finance guys were wonderful to work with. They made the car buying experience a pleasure and they worked hard to make sure that I got the car that I wanted at a great price. More

I came out smiling! James and Tom definitely know how to put you at your ease. What I thought was going to be a stressful experience was pleasant and successful. Thanks James and Tom definitely know how to put you at your ease. What I thought was going to be a stressful experience was pleasant and successful. Thanks to all the friendly and knowledgeable team at Scott Kia in Springfield! More

julio was very helpful he worked with us to get the best deal.he was very polite and understanding to our feelings the whole staff were friendly and helpful. he worked with us to get the best deal.he was very polite and understanding to our feelings the whole staff were friendly and helpful. More

Shady Tried to trade in our car. Spend there 3 hours, after which they still couldn't make us deal. We needed to know exact offer they can make us, but they Tried to trade in our car. Spend there 3 hours, after which they still couldn't make us deal. We needed to know exact offer they can make us, but they wouldn't even able to give us the interest rate of the loan and any other information. Manager did not come out to speak to us, he was to busy.All they wanted to know is us to agree to a payment without basing it on any financial data, because didn't even contacted the bank. I wasted my time even though i was very interested in getting a car. Really shady and unprofessional. More

Best experience of my life! Best sales and finance😀 I bought a car from Jim and tom the finance guy in February 2016. I unfortunately totaled that car and I walked in with tears flowing and they promise I bought a car from Jim and tom the finance guy in February 2016. I unfortunately totaled that car and I walked in with tears flowing and they promised me a new car and within hours i drove away in my new car. This is the most amazing kind loving honest goes way and above for their clients dealership of my life. They see truthful and will do whatever it takes to help u. I have poor credit and they didn't treat me any different they walked me thru the whole thing and totally took that burden off of me. If u want excellent personalized service that's judge free go to Scott Kia and ask for tall Jim in sales and Tom in finance and I know u won't regret it. I will never ever ever get a car from any other dealer. I'm a customer for life. For the first time I felt I could trust a car dealership. The sales and finance were spectacular and I feel so lucky to be part of the Scott kia family. Thanks again Jim for an amazing deal and sale😀 More

Loyality Chuck always takes care of us for all of our purchases. The staffs is very welcoming and treats us like family. Our family have grown with this compan Chuck always takes care of us for all of our purchases. The staffs is very welcoming and treats us like family. Our family have grown with this company for over 5 years. Chuck always follow through on all transactions and will try his best help make your process easier. The management is nice as well, they try to be as honest and straight-forward as they can be. Thank you again, for allowing us to be a part of your family again. God bless! More