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Scott Kia Of Springfield

Springfield, PA

4.6
1,355 Reviews

321 Baltimore Pike

Springfield, PA

19064

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Showing 1,355 reviews

August 15, 2016

Great Experience Scott Kia in Springfield, is top notch. Their staff is friendly, knowledgeable and very professional. From the minute I walked in door and explained s More

by Sam Giacona
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
James Rosa
Aug 15, 2016 -

Scott Kia Of Springfield responded

Thank you for the wonderful compliment Sam! We appreciate you giving us the opportunity to show you why it's always smooth sailing at Scott - happy driving!

August 10, 2016

My car purchase The dealership made my expirrence so nice, they explain all details , made my payment fit my budget without pressure , and o have a very nice car. More

by Pats5914
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Rosa
Aug 10, 2016 -

Scott Kia Of Springfield responded

Thank you for the 5-star compliment - we are so pleased to learn that you had a great experience. Enjoy your new car!

August 10, 2016

The most unwelcoming dealership staff I set up an online appointment especially to save time since I work every day. This dealership is not even on my way home and yet the reasonable price More

by kevth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chuck Simpson, Angel Knott, Sulwyn Li
Aug 24, 2016 -

Scott Kia Of Springfield responded

We sincerely apologize for not being able to accommodate you at the time of your appointment. This is not representative of our standards in providing an excellent customer experience and we failed you on this day. Our general manager has been notified of your review. If you'll consider giving us a second chance to make this right, please reach out to set a follow up appointment so we can help with your vehicle search.

August 09, 2016

DISAPPOINTED I purchased 3 vehicles at Scott Kia in the last year, I will NEVER purchase a KIA product again, one of the reasons I went here is for the service. St More

by trs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom Stelzer, Melvin Santana
Aug 10, 2016 -

Scott Kia Of Springfield responded

We are very sorry about the frustrations you have expressed towards the manufacturer. We value you as a loyal customer of Scott Kia and want you to know that Steve and the Scott team are committed to doing everything we can at the dealership level to make things right and continue the relationship that we have built to keep you as a satisfied Kia owner.

July 30, 2016

Great place to do business This is the Kia dealer to go with...look no further. No games just fair pricing. James, Tom , and Federico walked me through the process. They got More

by milleb30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Stelzer, James Rosa, Federico Rowe
Aug 01, 2016 -

Scott Kia Of Springfield responded

So happy to hear that you were given the 5-star treatment and drove away loving your "new-to-you" Kia Sorento... We appreciate your recommendation!

July 27, 2016

Glad I went to Scott Kia of Springfield I drove out of there feeling great I got the car I wanted. The team that help me and my husband was wonderful. I recommend everyone go to Scott Kia More

by Jackson35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Garcia, Federico Rowe
Jul 27, 2016 -

Scott Kia Of Springfield responded

We're grateful that you chose us and thrilled you had a 5-star experience. Welcome to the Scott family and enjoy your new vehicle!

July 24, 2016

Best Place to Buy a Car!!! The sales people and finance guys were wonderful to work with. They made the car buying experience a pleasure and they worked hard to make sure that More

by Lindy23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Stelzer, Leone Washington, Federico Rowe
Jul 25, 2016 -

Scott Kia Of Springfield responded

Thank you for the 5-star compliment Lindy. We are glad to hear you drove off in a car you love - we wish you many happy miles together!

July 17, 2016

I came out smiling! James and Tom definitely know how to put you at your ease. What I thought was going to be a stressful experience was pleasant and successful. Thanks More

by HappybuyerKrys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stelzer, James Rosa
Jul 18, 2016 -

Scott Kia Of Springfield responded

Scott Kia is proud to be home to a better car buying experience and we're so happy to hear from our satisfied guests. Thank you for choosing us!

July 12, 2016

julio was very helpful he worked with us to get the best deal.he was very polite and understanding to our feelings the whole staff were friendly and helpful. More

by happy-j
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Garcia
Jul 12, 2016 -

Scott Kia Of Springfield responded

We love to hear from our happy guests - thank you so much for sharing your experience. Enjoy your new car!

July 06, 2016

Shady Tried to trade in our car. Spend there 3 hours, after which they still couldn't make us deal. We needed to know exact offer they can make us, but they More

by Mikhail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Williams
Jul 11, 2016 -

Scott Kia Of Springfield responded

Hi Mikhail, we are sorry to hear about your negative experience and would like to offer our apologies. We want to thank you for your feedback and let you know that we will be investigating how your visit could have been better handled.

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