Scott Honda of West Chester - Service Center

Parts VERY over-priced. How can another repair shop call the same dealership and give me a quote 20% lower for a part? I understand that they have to pay for an on site daycare center but the markup on p the same dealership and give me a quote 20% lower for a part? I understand that they have to pay for an on site daycare center but the markup on parts is ridiculous. My bill came to $368 compared to $268 quote at Firestone and that is after I bargained with them. They reduced the cost on one part but jacked up the price on another part that they recommended I replace (so I didn't have a quote to bargain with). That is not satisfactory. Customers, do you research BEFORE you get there. All the best. More

This dealership is overpriced and a little bit sneaky. I have several friends who are Honda owners, and we always feel like Scott is constantly trying to sneak in extra repairs or service or upsell its owne have several friends who are Honda owners, and we always feel like Scott is constantly trying to sneak in extra repairs or service or upsell its owners. I have gotten second opinions after getting quotes from Scott, and Scott is routinely overpriced, as well as offering service that is unnecessary. I once was told by them that my passenger side window was "broken", only to discover that when I had it replaced, the window was completely intact and untarnished in my trunk when I drove my car off the lot. Lord help you if you live in southern PA and this is the only Honda dealership around. Be prepared to pay through the teeth, or instead consider driving your car down to Delaware to Winner or Union Park. Scott Honda will eat up every last penny in your checkbook. More