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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
849 Reviews

849 Reviews of Scott Honda of West Chester - Service Center

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October 22, 2009

Overall I had an excellent experience at Scott Honda. The staff were friendly, considerate, informative and honest. The waiting room was clean and tidy. I would definitly recommend this dealership to a More

by eashley7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Scott
October 21, 2009

The reason I gave a 3 for customer service is because of your Enterprise Rent a Car offer. After the last time, I will never use it again. I believe your company needs to have a serious talk with their co More

by mccarthy5782
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed
October 21, 2009

Scott Honda is a professional, family friendly dealership. I purchased a new 2003 Honda Accord there and have it serviced there regularly. Scott is always alerting me with emails regarding the s More

by LaurieMcD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg McDougall
October 21, 2009

I have a 2009 Accord. Its have creaking/retelling sound in the moon roof. The car has been three times and has not been fixed. On one trip they had the car for a full week. They’re great at changing the More

by bscherme
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
May 03, 2009

Go somewhere else. I had a check engine light, code and diagnosis from my trusted mechanic(not this dealership). He recommended I go to a Honda dealership for service because the problem was addressed in More

by Engineer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred Alvisi
February 19, 2009

I'm done with Scott Honda. Where to start? I've had several problems with the service department. I took my car in to get routine service. They rotated my tires. When I got my car back the car sever More

by scotthondasucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed
August 17, 2008

Well, the guys in the shop (except for Ed - service manager, I think) are great! The do good work. BUT I am a former customer due to a HEATED run in with Ed. Ed is one of those car guys that makes y More

by LAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed in the shop
June 04, 2008

Parts VERY over-priced. How can another repair shop call the same dealership and give me a quote 20% lower for a part? I understand that they have to pay for an on site daycare center but the markup on p More

by FeelCheated
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fred
November 15, 2004

This dealership is overpriced and a little bit sneaky. I have several friends who are Honda owners, and we always feel like Scott is constantly trying to sneak in extra repairs or service or upsell its owne More

by jvernonng
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
service manager
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