Scott Honda of West Chester - Service Center

100/100 Love Scott Honda of WestChester Pa. Just came back from my regular maintenance visit on my 2014 CRV. I sound like a broken record but I love Scott Hoinda and The staff. From Greg Cole wh Just came back from my regular maintenance visit on my 2014 CRV. I sound like a broken record but I love Scott Hoinda and The staff. From Greg Cole who I purchased the car from to the staff in Express Service. Mark Dennis and the gentleman who work with him are super wonderful, polite and knowledgeable.Never have i had to question the staff re: any work done on my car. Steve Robinson helped with my navigation system today. I had a few questions about deleting info. He knows his stuff. Keep him around. Rosalie gave me an appraisal onto the CRV also today. Greg Coles what I want😀 I honestly can say I could stay there all day without complaints. BNest part is I get to bring my German Shepherds along for socialization. The staff at Scott Honda are anim al lovers for sure. I know I haven’t mentioned all who have been helpful to me over the years and I’m sorry for that. Thanks for making this Teske so easy. See you all soon. Carolann vanSoestbergen More

Great service to go with great cars Fortunately, because I own a HONDA, I don't have to use the service department very much since they are awesome cars that last forever! However, my 5 Fortunately, because I own a HONDA, I don't have to use the service department very much since they are awesome cars that last forever! However, my 5yo Honda Pilot (her name is "Elsa") had a check engine light issue and I brought it to Scott for the first time for "repair" since I purchased it. My service advisor, Dan Mancari, was very good and kept me apprised throughout the day about my vehicle's diagnosis and remedy and had Elsa ready for pick up with repairs done much sooner than I had expected AND we were able to add on an unscheduled oil change! In addition, when I pulled into the drop-off bay, I was greeted by a smiling employee, Donald. When I asked Donald how he was today, he joyfully sang back to me in a beautiful voice "I'm aweeeeeeeesome!" and that made ME feel awesome!! Made my whole day! Love my Elsa and love Scott Honda Service Department!!! More

Amazing Customer Service! Azad Yepremian was so helpful and awesome! I came into Scott Honda for service and when i picked it up later in the afternoon he helped with me with m Azad Yepremian was so helpful and awesome! I came into Scott Honda for service and when i picked it up later in the afternoon he helped with me with my car and also used his magic spray on a spot on my car that now looks great! I will definably be back! Thanks for your help! More

Bernie is the best! My salesman, Bernie Hughes, is full service. He picked up my car to take it in for service and save me a trip to West Chester when I was on vacation. My salesman, Bernie Hughes, is full service. He picked up my car to take it in for service and save me a trip to West Chester when I was on vacation. Service is always great at Scott Honda! More

Honest Service Went today to Scott Honda's Express Service, a few hours before their official closing on a Saturday. Was attended to immediately by John Barth who i Went today to Scott Honda's Express Service, a few hours before their official closing on a Saturday. Was attended to immediately by John Barth who is courteous, friendly and very professional. Told him what my car needs service for which is the straightforward oil change and tire rotation. Was informed that it would take them about 45 minutes to complete the job. My car was ready in the estimated promise time and was briefed on what was done including the multi-point checkpoint on some of the critical components of my car. After settling the bill I was on my way to my other commitments. This is what I want whenever I take in my car for service: No drama. Kudos to Scott Honda for keeping honest and straight-forward employees such as John who will just accomplish what was requested and not try to do any up-selling. Personally hate that kind of tactic because I know what I only want done to my car and nothing else (unless it was clearly pointed out that something serious needs to be addressed because of safety concerns, to which I would believe if it's true). More

Hiep Luong was a pleasure to work with. He was very thorough in leasing a car that met my needs and was attentive in answering my questions. I give Scott Honda an A plus rating. He was very thorough in leasing a car that met my needs and was attentive in answering my questions. I give Scott Honda an A plus rating. More

Smooth Sailing Top notch service! Great waiting area with work stations for computer and wifi. Cafe is a nice touch and food is pretty good. I will be back again. Top notch service! Great waiting area with work stations for computer and wifi. Cafe is a nice touch and food is pretty good. I will be back again. More

My Salesman Bernie facilitated my recent service visit ~ it was a big help. Couldn't ask for a better sales person ever. You guys are the best! Bernie facilitated my recent service visit ~ it was a big help. Couldn't ask for a better sales person ever. You guys are the best! More

Car buying experience I went in for an inspection for my 2014 Honda Civic and left with a new 2017 Honda Civic! The whole team was great but Greg Cole was exceptional and m I went in for an inspection for my 2014 Honda Civic and left with a new 2017 Honda Civic! The whole team was great but Greg Cole was exceptional and made my experience a pleasurable one! Bill Monhollan handled my paperwork and was very friendly and professional! Thanks to everyone at Scott Honda! More

Great service in time of need Pulled in late on a Friday afternoon with a shuttering transmission. I suspected low fluid. The team at Scott Honda verified the cause and put the f Pulled in late on a Friday afternoon with a shuttering transmission. I suspected low fluid. The team at Scott Honda verified the cause and put the fluid I had bought in for me. And they didn't charge me for the service, even though I wasn't a regular customer, and after running into some trouble getting the fill plug out. I've been to a lot of dealers, but have not had this kind of experience. Surprising and welcome! More