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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
849 Reviews

849 Reviews of Scott Honda of West Chester - Service Center

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March 18, 2021

Scotthonda won me over when I brought my 1st new Honda 19 years ago but it's the service that keeps me coming back year after year. More

by lbjr5891
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harlan Hanson
Mar 19, 2021 -

Scott Honda of West Chester responded

This is such great news! We love to hear from our longtime, loyal guests that our team continues to hit the target through a consistent and unified commitment to our mission. It's our pleasure to continue welcoming you back as part of our Scott Honda family!

March 17, 2021

My wife and I have been going to Scott Honda for years. Today I took her seventh Honda in for service. As always the staff was professional and courteous. I dealt with Gregg and as I was leaving I mentione More

by mbofinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Mar 19, 2021 -

Scott Honda of West Chester responded

Hi Mark, welcome back and thank you to your family for being a loyal part of ours here at Scott. We hear you, and our team is committed to taking the 'routine' out of your routine vehicle maintenance, focusing on ways to make your experience with us comfortable and enjoyable, like we believe it should be! We are thrilled to learn Gregg has earned 5-stars!

Mar 19, 2021 -

mbofinger responded

Everything at Scott Honda is always 5 stars!!!

March 16, 2021

I went in for a recall on possible defects on the drive axles for my 2009 Honda Fit and 4 hours later they had replaced both axles and did an alignment on all four wheels Also when I left I discovered a More

by Bear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Huber
Mar 19, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your story! It is awesome to hear that Brandon led the experience that helped earn your satisfaction while getting you safely back on the road. We are proud to be the team you trust, and we appreciate you choosing Scott Honda!

March 15, 2021

Work was completed promptly and Harlan kept me informed of the progress and when it will be ready. He explained what was done and the pricing. More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harlan Hanson
Mar 16, 2021 -

Scott Honda of West Chester responded

Hi Jim, our team is committed to making your routine Honda maintenance a comfort and convenience when you choose Scott. Kudos to Harlan for thoughtful, friendly service to show we value your time. We appreciate you!

March 15, 2021

All good, fast, efficient, polite. Have been coming here for some years now, would highly recommend. Good car, good service. Nothing else to say about it. More

by Wfm7771
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Mar 16, 2021 -

Scott Honda of West Chester responded

Welcome back and thanks so much for sharing a review about your most recent visit. We love to hear from our longtime guests, and have the opportunity to let you know that our team promises to earn your satisfaction at each and every time!

March 13, 2021

Scott Honda service department is excellent. They keep you informed, are polite and I trust them. They are very helpful and informative and it’s always a positive experience. More

by walleyrn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Walker, Eli Souther
Mar 15, 2021 -

Scott Honda of West Chester responded

We're so happy to know that our team has earned your trust! Friendly and communicative service is the type we have learned our guests want, so that's our promise... your feedback becomes our focus, along with expert Honda care. Thank you for sharing your 5-star compliments!

March 13, 2021

I love coming to Scott Honda to get my CRV serviced.They are friendly and do excellent work! Reasonable wait time until the vehicle is done. More

by denacrv1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Souther
Mar 15, 2021 -

Scott Honda of West Chester responded

That's great news... thank you for being our guest at Scott! Our team values your time and we are happy to make your visits a convenience. Friendly service from Eli means you don't have to dread your routine Honda maintenance. It's our pleasure to get you back on the road :)

March 12, 2021

The Service Department at Scott Honda of West Chester, PA is superb. The staff and waiting areas are beyond comparison to any other dealer I have used in recent years. The Service Manager Oz who assist More

by LoveCRVLX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cliff Ashamole, Oswaldo Almanza
Mar 12, 2021 -

Scott Honda of West Chester responded

We love your feedback... thank you for sharing with us! It's important to us that you feel how much we value and appreciate your choice to shop for and service your Honda here at Scott. The whole team is celebrating your satisfaction :)

March 08, 2021

Excellent service experience.Wouldn’t go anywhere Excellent service experience. Wouldn’t go anywhere else! Staff is very friendly and caring COVID sensitive environment Great cafe, food is great More

by GR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Huber, Armando Charriez
Mar 09, 2021 -

Scott Honda of West Chester responded

Thank you for being our guest! We love to hear all the thoughtful ways that our team has made your visit comfortable and convenient. It's exciting to know we're the team you trust and we can always look forward to welcoming you back!

March 08, 2021

Excellent customer service as usual!! Everything was explained ahead of time. Christian was great! COVID protocol was followed and I was done in about an hour. More

by syd_ness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
Mar 08, 2021 -

Scott Honda of West Chester responded

We're so glad to hear you are 5-star satisfied with your recent visit with our service team! Christian is committed to making sure you feel comfortable and valued when you trust us to care for your Honda, and it's our pleasure to welcome you back each time. Happy driving, 'til next time :)

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