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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
849 Reviews

849 Reviews of Scott Honda of West Chester - Service Center

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March 29, 2021

Scott Honda I a state of the art facility. They have free coffee and a nice cafe area. Waiting area is nice and the whole facility is very well organized and clean. Really Cool Place. More

by Sandi1308
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oswaldo Almanza
Mar 30, 2021 -

Scott Honda of West Chester responded

Hi Sandi, thank you for sharing your 5-star compliments! We're thrilled to learn that you enjoyed every moment that we have thoughtfully created to make your choice to visit with us a confident one. We appreciate the opportunity to take care of you and your Honda :)

March 29, 2021

Thank you so much. Great fast service, everyone very courteous, thanks again for all your help getting me going so quickly. It was a pleasure dealing with all of you. ⭐️⭐️⭐️⭐️⭐️ More

by Mark111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Scott Honda of West Chester responded

Hi Mark, we appreciate your 5-star feedback. Our team is committed to thoughtful customer care, and that means valuing your time when you are our guest at Scott Honda. Thank you for choosing us!

March 27, 2021

I always feel good about the efficiency of when I drive in where everyone knows their job and take care of me very quickly. I do think they are on the high side for oil changes and brake pads. More

by Brent.Hillhouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Mar 30, 2021 -

Scott Honda of West Chester responded

Hi Brent, thanks for sharing your feedback. We appreciate that you can feel the difference here at Scott from the moment you arrive. We're proud to provide expert care, full synthetic oil, and genuine Honda parts. We look forward to welcoming you and your Honda back again. Until then, enjoy every mile! :)

March 27, 2021

Just needed an annual inspection and oil change. I stayed during the service...The coffee was good and it only took about an hour. A number of customers but enough space to keep physical distance nee More

by Mike S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Huber
Mar 30, 2021 -

Scott Honda of West Chester responded

Hi Mike, thanks for sharing your feedback with us. We're glad to hear that this recent experience earned your total satisfaction! Our commitment to thoughtful customer care means you feel comfortable while you visit, and it's important that you can feel those efforts made by our team.

March 27, 2021

My car was well cared for today at Scott Honda. It just needed an oil change, but the associate who helped me at pick up was very informative and attentive to my car's condition. Overall, I was very happy More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Scott Honda of West Chester responded

Wow Susan, thank you for sharing your experience with us! Our team is committed to making sure your visit is comfortable and convenient. Shout out to Nick for thoughtful and professional care toward you and your Honda :)

March 26, 2021

Scott Honda service was terrific. The check-in and out Scott Honda service was terrific. The check-in and out were professional, quick and friendly. The diagnosed the problem quickly, gave me options and More

by N R S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bottke
Mar 30, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your story! We love to hear the ways that our team earned your satisfaction when you choose to visit us. It sounds like being well informed is important to you, and that matters to us, too. Your vehicle's multipoint inspection allows you to choose when to address your upcoming services and how to prepare. We appreciate you!

March 25, 2021

This dealership is wonderful. They are always prompt, friendly, and reliable. Repairs are done quickly, wait times are kept to a bare minimum, and while they give me good information, they do not pressur More

by Honda girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harlan Hanson
Mar 30, 2021 -

Scott Honda of West Chester responded

Thank you for being our guest, Honda girl :) We really appreciate your feedback about what matters most when you're choosing where to service your vehicle. It's important, and it becomes our focus so we continue to earn your satisfaction at each visit. Our team is proud to be the one you can trust. Enjoy the miles, til we welcome you back again!

March 24, 2021

Excellent service! Joe was very helpful and the whole process went very smoothly. I really have nothing else to say but there’s a 25 word minimum More

by Bababooey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Mar 30, 2021 -

Scott Honda of West Chester responded

Say no more ;) Thank you for sharing your short and sweet feedback about a recent visit with Joe!

March 24, 2021

Scott Honda has been a pleasure from the beginning. That said, we’re from Atlanta GA and unfortunately we have had poor experiences there for over 10 years. Scott Honda completely changed my perception of w More

by Redw3048
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harlan Hanson
Mar 30, 2021 -

Scott Honda of West Chester responded

Welcome and thank you for sharing your story! Our team is so happy that you can feel the difference here at Scott, because we are committed to thoughtful service when you choose our dealership. We're excited to have you as our guests, and appreciate the opportunity to continue earning your 5-star satisfaction!

March 22, 2021

Easy, quick and friendly service at Scott Honda - West Chester PA. I was greeted at arrival and my car was expedited to complete the car inspection and required service. Thank you! More

by mac999993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Scott Honda of West Chester responded

Awesome, thank you for sharing your experience with us! It's our pleasure to make your regular vehicle maintenance comfortable and convenient... we value your time! We'll be sure to give John a big 'congrats' for earning 5-star satisfaction at your latest visit. See you again!

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