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Scott Honda of West Chester - Service Center

West Chester, PA

4.8
844 Reviews

844 Reviews of Scott Honda of West Chester - Service Center

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March 26, 2021

Scott Honda service was terrific. The check-in and out Scott Honda service was terrific. The check-in and out were professional, quick and friendly. The diagnosed the problem quickly, gave me options and More

by N R S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bottke
Mar 30, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your story! We love to hear the ways that our team earned your satisfaction when you choose to visit us. It sounds like being well informed is important to you, and that matters to us, too. Your vehicle's multipoint inspection allows you to choose when to address your upcoming services and how to prepare. We appreciate you!

March 25, 2021

This dealership is wonderful. They are always prompt, friendly, and reliable. Repairs are done quickly, wait times are kept to a bare minimum, and while they give me good information, they do not pressur More

by Honda girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harlan Hanson
Mar 30, 2021 -

Scott Honda of West Chester responded

Thank you for being our guest, Honda girl :) We really appreciate your feedback about what matters most when you're choosing where to service your vehicle. It's important, and it becomes our focus so we continue to earn your satisfaction at each visit. Our team is proud to be the one you can trust. Enjoy the miles, til we welcome you back again!

March 24, 2021

Excellent service! Joe was very helpful and the whole process went very smoothly. I really have nothing else to say but there’s a 25 word minimum More

by Bababooey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Mar 30, 2021 -

Scott Honda of West Chester responded

Say no more ;) Thank you for sharing your short and sweet feedback about a recent visit with Joe!

March 24, 2021

Scott Honda has been a pleasure from the beginning. That said, we’re from Atlanta GA and unfortunately we have had poor experiences there for over 10 years. Scott Honda completely changed my perception of w More

by Redw3048
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harlan Hanson
Mar 30, 2021 -

Scott Honda of West Chester responded

Welcome and thank you for sharing your story! Our team is so happy that you can feel the difference here at Scott, because we are committed to thoughtful service when you choose our dealership. We're excited to have you as our guests, and appreciate the opportunity to continue earning your 5-star satisfaction!

March 22, 2021

Easy, quick and friendly service at Scott Honda - West Chester PA. I was greeted at arrival and my car was expedited to complete the car inspection and required service. Thank you! More

by mac999993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Scott Honda of West Chester responded

Awesome, thank you for sharing your experience with us! It's our pleasure to make your regular vehicle maintenance comfortable and convenient... we value your time! We'll be sure to give John a big 'congrats' for earning 5-star satisfaction at your latest visit. See you again!

March 18, 2021

Scotthonda won me over when I brought my 1st new Honda 19 years ago but it's the service that keeps me coming back year after year. More

by lbjr5891
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harlan Hanson
Mar 19, 2021 -

Scott Honda of West Chester responded

This is such great news! We love to hear from our longtime, loyal guests that our team continues to hit the target through a consistent and unified commitment to our mission. It's our pleasure to continue welcoming you back as part of our Scott Honda family!

March 17, 2021

My wife and I have been going to Scott Honda for years. Today I took her seventh Honda in for service. As always the staff was professional and courteous. I dealt with Gregg and as I was leaving I mentione More

by mbofinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Mar 19, 2021 -

Scott Honda of West Chester responded

Hi Mark, welcome back and thank you to your family for being a loyal part of ours here at Scott. We hear you, and our team is committed to taking the 'routine' out of your routine vehicle maintenance, focusing on ways to make your experience with us comfortable and enjoyable, like we believe it should be! We are thrilled to learn Gregg has earned 5-stars!

Mar 19, 2021 -

mbofinger responded

Everything at Scott Honda is always 5 stars!!!

March 16, 2021

I went in for a recall on possible defects on the drive axles for my 2009 Honda Fit and 4 hours later they had replaced both axles and did an alignment on all four wheels Also when I left I discovered a More

by Bear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Huber
Mar 19, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your story! It is awesome to hear that Brandon led the experience that helped earn your satisfaction while getting you safely back on the road. We are proud to be the team you trust, and we appreciate you choosing Scott Honda!

March 15, 2021

Work was completed promptly and Harlan kept me informed of the progress and when it will be ready. He explained what was done and the pricing. More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harlan Hanson
Mar 16, 2021 -

Scott Honda of West Chester responded

Hi Jim, our team is committed to making your routine Honda maintenance a comfort and convenience when you choose Scott. Kudos to Harlan for thoughtful, friendly service to show we value your time. We appreciate you!

March 15, 2021

All good, fast, efficient, polite. Have been coming here for some years now, would highly recommend. Good car, good service. Nothing else to say about it. More

by Wfm7771
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Walker
Mar 16, 2021 -

Scott Honda of West Chester responded

Welcome back and thanks so much for sharing a review about your most recent visit. We love to hear from our longtime guests, and have the opportunity to let you know that our team promises to earn your satisfaction at each and every time!

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