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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
849 Reviews
Call Service Center (610) 692-6000

849 Reviews of Scott Honda of West Chester - Service Center

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May 05, 2021

Fast and efficient No other comments Fast and efficient No other comments Ok Ok Ok Ok Ok Ok Ok ok ok ok ok ok ok ok ok ok ok ok ok More

by HondaCivic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
Report | Print
May 06, 2021 -

Scott Honda of West Chester responded

Fast & efficient— enough said, haha! You are right to the point. I think these are two important things for others to hear, and we're glad for your matter-of-fact reviews. Thanks for giving us your 5 stars for friendliness, quality, pricing, and customer service. We appreciate you.

May 04, 2021

The service is always good and staff is always friendly and professional.Both indoor and outdoor waiting area a definite positive during the pandemic. Kudos More

by Brilliance516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
Report | Print
May 07, 2021 -

Scott Honda of West Chester responded

Thank you for sharing what you appreciate about your visits to Scott Honda. That's how we know to focus on what's important to you. It's our pleasure to welcome you each time you choose our team to help with your vehicle service :)

May 02, 2021

Nick and William did a wonderful job in explaining everything as service advisors! I trust their judgment and felt comfortable with the whole process! Thank you! More

by Neil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2021 -

Scott Honda of West Chester responded

This is wonderful feedback, Neil! Being the team you trust for your Honda maintenance is an important job, and one our team takes very seriously. That's why we make good on our commitment to thoughtful customer care each and every time you visit. We appreciate you!

May 01, 2021

the Express Service was friendly and helpful. I had minor concerns with my car and it was taken care of. The service person listened and dealt with my car. Thank you!. More

by grammyread
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Runk
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May 04, 2021 -

Scott Honda of West Chester responded

Thank you for sharing a 5-star compliment for Nate! Your concerns matter to us, and your satisfaction is our top priority. We appreciate the opportunity to earn your confidence each time you choose Scott Honda Service.

May 01, 2021

Scott had a great service department. The staff are courteous and offer a complete description of services needed. It is nice to get back your vehicle freshly washed!!! More

by Msmsheafer8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Kutyn
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May 04, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your awesome review :) It's our pleasure to welcome you and provide excellent service for your Honda, inside and out. We're thrilled to know you feel comfortable and cared for here at Scott!

April 30, 2021

Great job. Easy to come on. 25 words. I don’t have Everything is good We are happy Always. Good visit we will back. Have a nice day More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
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Apr 30, 2021 -

Scott Honda of West Chester responded

Hi Tom, thank you for your awesome 5-star review. We appreciate every opportunity to welcome you for your service needs!

April 29, 2021

Took friend to buy a car dtopped my Honda @ Express Service for oil change. Nathan was grest quick service and washed my car! Scott always sends coupons! More

by Lee Ann of West Chester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Runk
Report | Print
Apr 30, 2021 -

Scott Honda of West Chester responded

Great news Lee Ann! We're excited to know that you've found the team you can trust here at Scott Honda. It is awesome to hear that Nate took care of all your needs at your most recent visit, and we look forward to welcoming you back :)

April 29, 2021

Harlan explained we could save money on emissions test because of low mileage by waiting a month. Looking out for the customer. Thank you Harlan. More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harlan Hanson
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Apr 30, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your story Tom. The fact is, we appreciate you, and that's why we're happy to know that you feel our commitment to thoughtful service when you visit. Thanks for being our guest!

Apr 30, 2021 -

Tom responded

Please share this with Harlan and his team, including his supervisor. Thanks, Tom & Kathy Procaccio

April 28, 2021

My experience with express today was very good. I tried to make an appointment on the other side to get an inspection. I was told to call for an appointment. I don’t like dealing with the appointment maker More

by Saabentley
Recommend Dealer
Yes
Employees Worked With
Nate Runk
Report | Print
May 04, 2021 -

Scott Honda of West Chester responded

We are glad to hear that Nate made your recent Express service visit easy and pleasant! If speaking on the phone with our reservation team is not your preference, you can also schedule your inspection on our website at ScottHonda.com through our easy online scheduling tool or our chat feature. We aim to make the process convenient, no matter how you wish to proceed. Thanks for being our guest!

April 26, 2021

William Mark Dennis went above and beyond anything I could have imagined. I was so pleased with his customer service, and so blown away with his attitude and how he treated me !! I fully recommend comin More

by ahedderick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Huntoon and Glen Nicholson
Report | Print
May 04, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your experience and 5-star recommendation! We love to hear how our team makes your routine Honda maintenance an experience to enjoy. We look forward to welcoming you back :)

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