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Scott Honda of West Chester - Service Center

West Chester, PA

4.8
844 Reviews
Call Service Center (610) 692-6000

844 Reviews of Scott Honda of West Chester - Service Center

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April 30, 2021

Great job. Easy to come on. 25 words. I don’t have Everything is good We are happy Always. Good visit we will back. Have a nice day More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Report | Print
Apr 30, 2021 -

Scott Honda of West Chester responded

Hi Tom, thank you for your awesome 5-star review. We appreciate every opportunity to welcome you for your service needs!

April 29, 2021

Took friend to buy a car dtopped my Honda @ Express Service for oil change. Nathan was grest quick service and washed my car! Scott always sends coupons! More

by Lee Ann of West Chester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Runk
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Apr 30, 2021 -

Scott Honda of West Chester responded

Great news Lee Ann! We're excited to know that you've found the team you can trust here at Scott Honda. It is awesome to hear that Nate took care of all your needs at your most recent visit, and we look forward to welcoming you back :)

April 29, 2021

Harlan explained we could save money on emissions test because of low mileage by waiting a month. Looking out for the customer. Thank you Harlan. More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harlan Hanson
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Apr 30, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your story Tom. The fact is, we appreciate you, and that's why we're happy to know that you feel our commitment to thoughtful service when you visit. Thanks for being our guest!

Apr 30, 2021 -

Tom responded

Please share this with Harlan and his team, including his supervisor. Thanks, Tom & Kathy Procaccio

April 28, 2021

My experience with express today was very good. I tried to make an appointment on the other side to get an inspection. I was told to call for an appointment. I don’t like dealing with the appointment maker More

by Saabentley
Recommend Dealer
Yes
Employees Worked With
Nate Runk
Report | Print
May 04, 2021 -

Scott Honda of West Chester responded

We are glad to hear that Nate made your recent Express service visit easy and pleasant! If speaking on the phone with our reservation team is not your preference, you can also schedule your inspection on our website at ScottHonda.com through our easy online scheduling tool or our chat feature. We aim to make the process convenient, no matter how you wish to proceed. Thanks for being our guest!

April 26, 2021

William Mark Dennis went above and beyond anything I could have imagined. I was so pleased with his customer service, and so blown away with his attitude and how he treated me !! I fully recommend comin More

by ahedderick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Huntoon and Glen Nicholson
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May 04, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your experience and 5-star recommendation! We love to hear how our team makes your routine Honda maintenance an experience to enjoy. We look forward to welcoming you back :)

April 22, 2021

By performing proactive analysis of state of car and recommending fixes that will save me money in long run. Word word word word happy now? More

by David R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Cross
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May 07, 2021 -

Scott Honda of West Chester responded

Hi David, thank you for sharing some love for our service team and our multi-point inspection that helps you make your big decisions and plan for the future. Keeping your car running great so you get where you need to go is part of our commitment to thoughtful service, and it's awesome you can feel the difference here at Scott. Earning your satisfaction is our top priority!

April 21, 2021

Everyone was very courteous and polite very professional I was happy with the whole process the work was all done very quickly and very efficiently More

by carolegfort
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph natalie, John Cross
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May 07, 2021 -

Scott Honda of West Chester responded

Thank you for taking a moment to share your review! We appreciate feedback about what matters most to you and it's important you feel comfortable and well informed. We values your time! We'll be sure to share your kudos with our team :)

April 20, 2021

They are always very friendly. They explain what was done to my car. I have never had a bad experience there. They even wash the car before you leave. Nice added service More

by Sberardi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Falcone is always pleasant when he greets you at the entrance, Oswaldo Almanza
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May 07, 2021 -

Scott Honda of West Chester responded

Welcome back and thank you for sharing kind words about our team! For us, it's our awesome people who make the difference you feel when you're at Scott. We love to hear what -and who- make your visit special each time. The car wash is one of our favorite ways to 'wow' our guests!

April 17, 2021

Always helpful and listens. Works with you and explains any problems that your car has and oil out for the customer, their time, and their wallet. More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wm. Mark Dennis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2021 -

Scott Honda of West Chester responded

Welcome back, Kathy! We're happy to be the team you trust for all your Honda maintenance needs :) It is important to hear what is most important to you when you visit... that way your feedback becomes our focus. We appreciate you!

April 17, 2021

Service was excellent and gentlemen who waited on me was professional and informative . I was in and out in less than hour for oil change and tire rotat More

by Dennis.Czaplicki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Huber
Report | Print
May 07, 2021 -

Scott Honda of West Chester responded

Hi Dennis, thanks for sharing this 5-star compliment for Brandon and the service team who assisted you at your recent visit! It's our pleasure to provide you and your vehicle with thoughtful care, and one way we do that is to value your time. We're so glad you enjoyed and we look forward to welcoming you back :)

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