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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
849 Reviews

849 Reviews of Scott Honda of West Chester - Service Center

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May 21, 2021

Fast, professional and fair. Service at Scott Honda is always a pleasant experience. We drive from a distance to have our vehicle serviced here and feel the extra distance is well worth the time and effo More

by 513keithhayes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Runk
May 26, 2021 -

Scott Honda of West Chester responded

Wow, this is such a lovely compliment! We know you have a choice and so we value your time because it matters that you chose our team. It is our pleasure to serve you and your Honda with thoughtful care. 'Til next time, happy driving :)

May 21, 2021

Excellent customer service, Aaron made sure our experience was top notch from the time we walked in the door, until we drove off the lot. The entire team was very professional and thorough. Kud More

by stgines
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tomas Dainora
May 26, 2021 -

Scott Honda of West Chester responded

Professional is a compliment we love to earn, thank you so much! We are thrilled to hear that Aaron and the team wowed you with thoughtful service during your visit. We appreciate you :)

May 19, 2021

Eli the express service adviser was excellent. He reviewed the condition of my car and was very respectful of my time making sure that the service was performed as quick as possible More

by Remiller2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Souther
May 26, 2021 -

Scott Honda of West Chester responded

Thanks for sharing 5 stars for Eli! No doubt this compliment has made his day. We love to hear that he is committed to professional, thoughtful service, and that means valuing your time to get you back to your day. 'Til next time, happy driving :)

May 19, 2021

Excellent service; Eli was extremely professional and was attentive to our timeline needs. Car runs and looks new!!While the charges are not inexpensive, the quality of the work is excellent. More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli
May 26, 2021 -

Scott Honda of West Chester responded

Hi Bill, we appreciate your feedback that you find value in your experience here at Scott. It's important to our team because earning your complete satisfaction is the promise we make each time you choose us. No doubt, Eli is excited to hear that you are satisfied with your most recent visit!

May 18, 2021

I’ve been coming here for years. The service is consistently excellent. This dealer knows me and knows my car. I trust their recommendations implicitly. More

by SCran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
May 26, 2021 -

Scott Honda of West Chester responded

We appreciate you! It is simply a pleasure to be the team you know you can trust to provide thoughtful service for you and your Honda. You always have a choice, and it's a huge compliment that you continue to choose us. We make it our mission to continue earning your 5 stars each time!

May 14, 2021

I had my car inspection this morning. Service was excellent and Service Advisor, Christian Aponte was very pleasant and a please you to deal with.. More

by Marvamlhms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
May 26, 2021 -

Scott Honda of West Chester responded

We love to hear it!! Thanks for your recent visit and sharing 5-star compliments for the service Christian provided you and your Honda. He appreciates it, we're certain! Enjoy the miles 'til we see you again :)

May 13, 2021

At check in for oil chg always same person (now on other side)and had Waldo today for inspection. Great people explain everything, knowledgeable and make it a good experience even though I know gotta spend More

by Justjerr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth, Oswaldo Almanza
Jun 02, 2021 -

Scott Honda of West Chester responded

We're so glad to earn your feedback that our team created moments of thoughtful service for you to enjoy from start to finish. It's important that you drive away with a smile, and no matter who your service advisor is when you visit, earning your 5 stars is our promise. Thanks for being our guest!

May 11, 2021

Fantastic service department!! They are honest, never try to make you buy things you don’t need. They are always professional. Absolutely the very best! I wouldn’t take my car anywhere else! More

by rosemarieford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
May 12, 2021 -

Scott Honda of West Chester responded

We appreciate you, Rose Marie! Your feedback helps us know that the team is committed to our mission.... that's the difference you feel when you're our guest here at Scott. We can't wait to share your compliments with our team - they are sure to make their day!

May 10, 2021

Everything was great . They did all things that needed be doneCar was promised on time. I would go back there again. Oswald was friendly and showed me all the charges and work performed. More

by Markg4465
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oswaldo Almanza
May 12, 2021 -

Scott Honda of West Chester responded

Hi Mark, thanks for choosing our team to help keep your Honda running like new. It is wonderful to hear how Oswaldo earned your satisfaction through thoughtfulness and transparency. These are the compliments we love to receive. We appreciate you!

May 09, 2021

I requested quick service due to personal issue. Request granted. Good service. Wife has health issues could not leave her alone for any length of time More

by Chazz0007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown. Was in express line2010 Honda acvord, John Cross, Harlan Hanson
May 10, 2021 -

Scott Honda of West Chester responded

Our team is committed to thoughtful customer care, and that means making your Honda maintenance convenient, whatever that looks like for you. We appreciate the opportunity to show that we value your time so you can get back to what matters most. 'Til next time, take care!

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