Back

Scott Honda of West Chester - Service Center

West Chester, PA

4.7
849 Reviews

849 Reviews of Scott Honda of West Chester - Service Center

Sort by
June 03, 2021

Scott Select was a great dealership to buy a preowned vehicle from! Our salesman, Kevin Turner, was exceptional! Andy in the service department was great as well!! Would definitely recommend Scott Select More

by trimar2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy in service , Michele McKnight, Kevin Turner
Jun 10, 2021 -

Scott Honda of West Chester responded

We're excited to receive your feedback! It's great to hear that our Scott Select team earned your total satisfaction with thoughtful service for all your needs. Whether it's to choose the perfect next car for you, or maintain your vehicle investment, we're here for you!

June 03, 2021

Excellent service. Oswaldo and the department were kind and helpful in response to my problems caused by another dealer. Will always come back here. Thank you. More

by 1886AN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oswaldo Almanza
Jun 03, 2021 -

Scott Honda of West Chester responded

We're so glad you found our service department and it's our pleasure to help! Scott Honda is committed to thoughtful customer care and that means your safety and convenience are our top priority. We're proud to be the team you can trust, and we look forward to welcoming you again. Kudos to Oz for taking care of you and your Honda!

June 02, 2021

Had oil change appointment scheduled and Service Mgr Andy Benes provides great service from beginning to end And Ft Desk Mary provides extra courtesy to customers More

by Zawada
Recommend Dealer
Yes
Employees Worked With
Andy Benes
Jun 02, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your 5-star compliments for our team! We're so glad you enjoyed your recent visit with Andy. We promise thoughtful service to you and your vehicle :)

June 02, 2021

John Rooney was simply excellent: he's very professional & knowledgeable. Facilities: world-class. Service: excellent. Car condition at check out: perfect. Kudos to Scott Honda. You did it again! More

by Salah Abdelhamid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Scott Honda of West Chester responded

Welcome back Salah, and thank you for sharing your feedback about today's visit. We appreciate you! It is wonderful to hear all the things that you love most about choosing Scott to help maintain your Honda, and we especially love to hear the John makes your service comfortable and convenient always. 'Til next time, happy driving :)

May 31, 2021

Good service always timely and good communication while car was being evaluated . I would recommend Scott Honda to anyone with a Honda in the Wedt Chester area More

by Pawheat4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Scott Honda of West Chester responded

Welcome back and thank you for choosing the service department at Scott Honda! Our team is excited to help with all your Honda maintenance needs. We love to hear that John R. committed to thoughtful care, and earned your recommendation. Valuing your time through clear communication is part of our promise!

May 30, 2021

Road trip from Arizona and my battery dies. Honda Assistance was excellent. The car was towed to the Dealer in West Chester and I thought because it was a holiday weekend they wouldn’t be able to get More

by drpj2484
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oswaldo Almanza
Jun 01, 2021 -

Scott Honda of West Chester responded

Oh my! Thank you for sharing your story about how our team turned an unfortunate situation around and earned your 5-star compliments. That's all part of our commitment to thoughtful service, and it was simply our pleasure to help you out! When you're here, even all the way from Arizona, you're our guest. Kudos to Oswaldo for his personal attention to getting you quickly and safely back on the road. Take care!

May 27, 2021

Very friendly and professional staff. Went in for inspection, needed brakes. John found me a service coupon to apply. Also very nice waiting area with internet . More

by Yahcal2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gregg Westman
Jun 02, 2021 -

Scott Honda of West Chester responded

Thank you for sharing 5 star compliments for your service team at a recent visit. Our dealership is built with thoughtful amenities aimed at your comfort and convenience. We appreciate your choice to maintain your Honda here are Scott!

May 25, 2021

It was so easy to make an appointment and communication for updates, service and questions were answered quickly and friendly. The staff were welcoming and knowledgeable! More

by Kk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
May 26, 2021 -

Scott Honda of West Chester responded

Thank you for sharing your feedback! Thoughtful customer care means we make servicing your Honda easy, from making your appointment, straight through to driving away with a smile. We appreciate you!

May 24, 2021

I've been a customer of Scott Honda for over 20 years. I think their service department is excellent!!! The documentation they provide after maintenance service is very informative. More

by RGEpstein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Huber
May 26, 2021 -

Scott Honda of West Chester responded

This is awesome feedback... Welcome and thanks for choosing our team once again! We love to hear that for over two decades, we have consistently earned the opportunity to provide thoughtful care to you and your Honda... and we look forward to many more. Happy driving, 'til next time :)

May 21, 2021

Gregg was excellent! We have been working with Gregg for years. His customer service has always been friendly and experienced. A description of what has been done and what we need to think about for future More

by Neatstages
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
May 26, 2021 -

Scott Honda of West Chester responded

Thanks for sharing your kind words about Gregg and the thoughtful service he has provided you over the years! That's the Scott Honda mission in action each time you visit. We are dedicated to making your Honda maintenance a convenient and easy experience. Thank you for choosing us!

...
69
...