Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Scott Honda of West Chester - Service Center
West Chester, PA
849 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
849 Reviews of Scott Honda of West Chester - Service Center
Sort by
June 20, 2021
Performed maintenance and inspections on time and at a reasonable price. The service rep was knowledgeable and helpful with all of my questions. Scheduling was easy too. reasonable price. The service rep was knowledgeable and helpful with all of my questions. Scheduling was easy too. More
by KB
Employees Worked With
Jon Barth
June 18, 2021
Love the service and prompt responses , helped with loaner, completing the service as expected on time. Called me and kept me updated on the progress loaner, completing the service as expected on time. Called me and kept me updated on the progress More
by Prem
Employees Worked With
Eli Souther
June 15, 2021
Great service Pleasant competent staff Gregg was right Great service Pleasant competent staff Gregg was right on target with explanation and information All the people I talked to were helpful Alwa Great service Pleasant competent staff Gregg was right on target with explanation and information All the people I talked to were helpful Always a good experience!! More
by Clirealtor
June 14, 2021
It is always a great experience, highly professional and helpful service. Eli was very friendly and informative of the procedure. He was able to get a ride home so I didn’t have to wait. helpful service. Eli was very friendly and informative of the procedure. He was able to get a ride home so I didn’t have to wait. More
by Terri
Employees Worked With
Eli Souther
June 10, 2021
Excellent service! Car always comes back washed! Clean and comfortable. Recommend Scott Honda to anyone that is thinking of buying a Honda! Love my Honda! and comfortable. Recommend Scott Honda to anyone that is thinking of buying a Honda! Love my Honda! More
by Along120
Employees Worked With
Oswaldo Almanza
June 10, 2021
The sales force at Scott are excellent. I cannot say the same thing for the service department. I responded to a recall and made an appointment for 7:30 am. The letter stated that it would take 1 and 1/2 h same thing for the service department. I responded to a recall and made an appointment for 7:30 am. The letter stated that it would take 1 and 1/2 hours. After 2 hours my car was not ready. When I inquired I was told it had to go through the car wash. When I asked about the 1.5 hours I was told that is just an estimate. I declined the car wash and left just before 10 am. I had to return because my indicators were changed. Not sure what that has to do with the gas tank. It seems every time I come for service I must return to get something fixed. NOT what I consider good service! No body seems to care. I guess I need to either find a different dealer for service or a different auto. Maybe Ciachi has a better service department A very unhappy customer, Walt Chandler A very long time customer who has purchased many autos from Scott! More
by wchandler1946
Employees Worked With
Marius, Gregory Cole
June 04, 2021
John in Honda’s Service Center was fabulous. Knowledgeable, personable and friendly. I am always asked why I take my Honda back to the dealer for service. It’s easy - There is no group bette Knowledgeable, personable and friendly. I am always asked why I take my Honda back to the dealer for service. It’s easy - There is no group better! More
by Kwelsch
Employees Worked With
June 04, 2021
We’ve had our car serviced at Scott Honda for many years. Always excellent work and competent, efficient, cordial staff people who explain everything that should be done, the cost, and alternatives (when ap Always excellent work and competent, efficient, cordial staff people who explain everything that should be done, the cost, and alternatives (when appropriate). More
by Still
Employees Worked With
June 03, 2021
Great service, good prices. They have had a bunch of garbage customers but they still stay professional and still provide great service to those of us who are not so obnoxious. garbage customers but they still stay professional and still provide great service to those of us who are not so obnoxious. More
by Jon
Employees Worked With
Christian Aponte
