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Scott Honda of West Chester - Service Center

West Chester, PA

4.7
849 Reviews

849 Reviews of Scott Honda of West Chester - Service Center

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August 04, 2021

Great people to work with, whether in sales, parts or service department. Dealership is clean, as are the customer service waiting areas (both of them), and dealer personnel are friendly and helpful Serv More

by mjs.lps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huntoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Houpt
Aug 14, 2021 -

Scott Honda of West Chester responded

We appreciate you took time to give feedback, including your feedback on our service costs. Your stack of stars is a big deal to us. Thank you!

August 04, 2021

First time I have taken my car to Scott Honda. The staff was outstanding. I was treated with courtesy; work was performed in timely manner. More

by frcutrona
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure, but everyone was good.
Aug 14, 2021 -

Scott Honda of West Chester responded

First impressions are important. How wonderful to earn your 5-star rating!

July 29, 2021

I love Scott Honda. They take good care of me and my car. Always professional and friendly.very good job all my service in one trip. More

by Dmavrelos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2021 -

Scott Honda of West Chester responded

We love that you love Scott Honda! Taking care of your car in a professional and friendly way is our privilege. Our team appreciates you shared your 5-star compliments for others to see.

July 28, 2021

I really like this dealership and travel almost an hour to get to it. They’re professional, helpful, and honest. I feel that my Acura is in good hands with Scott Honda. More

by Renée
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
Aug 14, 2021 -

Scott Honda of West Chester responded

We are delighted to hear Scott Honda is worth the drive! And, yes, Renee, your Acura is in "good hands" for sure. It's a big deal to our team to have earned your 5 stars. We care, so thanks!

July 27, 2021

I was there for a service today and had a great experience all over. Thank you. Friendly and very professional, hope to do business with you again. More

by Moshoaib1900
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aponte
Aug 14, 2021 -

Scott Honda of West Chester responded

We really appreciate that you took time to give us your 5 star feedback: "Friendly" and "professional"- that's how we run our service center. Glad you felt it! Thank you!

July 25, 2021

Overall the folks at Scott Honda are courteous and upfront. Gregg Westman in the Service Department is in the top of the group. My Honda Element has 200,000+ miles on it. All of the service was done More

by jbta91a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Westman
Sep 08, 2021 -

Scott Honda of West Chester responded

We are so happy that we were able to help you and your vehicle! 200,000 miles is no small feat and we’re honored to have performed quality service that has earned your loyalty. Thank you so much for your review; Gregg will be delighted to know you were pleased with his services.

July 24, 2021

Work on rear brakes was done as requested and before requested time. I always find the staff to be helpful professional. Thanks Joe and Jon. More

by Alan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Walker, Jon Barth
Sep 08, 2021 -

Scott Honda of West Chester responded

Thank YOU, Alan; we greatly appreciate you taking the time to leave us this 5-star review! Joe and Jon will be so pleased to hear you were happy with their services. We’re glad we could perform the necessary maintenance on your brakes quickly and efficiently.

July 23, 2021

I have had my car in for service, it is always done on time and the service staff is helpful and pleasant. I will have work done their again. Thank You More

by Sheila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaro Benes
Sep 08, 2021 -

Scott Honda of West Chester responded

Thank you for your kind review and 5 stars, Sheila! We appreciate the fact that you are a dedicated guest of Scott Honda and we will be happy to help you again in the future!

July 23, 2021

Always professional,always helpful figuring out solutions. I dealt with Vince in Express , friendly knowledgeable, called when the car was ready. Everyone else i have dealt with in express hasbeen More

by L-J-HATFIELD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince in Express
Sep 08, 2021 -

Scott Honda of West Chester responded

Thank you so much for continuing to choose Scott Honda for your vehicle’s maintenance! Vince is always ready to lend a helping hand and we’re so pleased he made your visit here comfortable and easy. Thank you for your 5 stars!

July 21, 2021

Scott Honda provides quick, efficient and courteous service. I have alway been impressed by their service. The waiting facilities are clean, and always comfortable experience. More

by djship
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Barth
Sep 08, 2021 -

Scott Honda of West Chester responded

You might be impressed with our team, but we’re more impressed with you! We love hearing back from our guests about their experiences here and your review is sure to put smiles on all of our faces :) Thank you for being such a valued patron and supporter of ours! We appreciate your feedback!

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